Dunno if that's same co., but I doubt it as TKS-Cable is aimed at English speakers in Germany and so website is in English.

TKS-Cable offers this seemingly contradictory offering:

In reference to www.tkscable.com/Internet/SurfnTalk.aspx:

� Internet flat rate
� up to 16,000 Kbps connection

Look at the "rates" tab in the box towards the bottom of the page. Flat rate refers I think to the cost not the speed.

that is also offered by T-DSL which is Deutsche-Telekom ie BT Wholesale. So we don't know what the actual service is but the low upstream may be contractual and it may also be fixed 1M service - I still find them here on people who are on "up to 8M" packages.

He just needs to go onto VDSL. I think the concern was that "the line" was limited to 5M.

In reply to a post by DoYouLikeHam:

Indeed, when I first Why couldn't Telekom have told me this (or even the 5448 kbps), instead of telling me that it would be 'up to' 16 mbps. Is there a way to guesstimate what the bandwidth would be if I had the 50 mbps VDSL service, assuming I switched to Telekom?

That's the package - uo to 16M. It goes as fast as it can at the time, within the parameters set.

You are overthinking this. Get the VDSL. It'll be a lot faster.

VDSL will be a lot faster, but it requires me being disconnected for 3-4 weeks... I'd have to terminate w/ TKS, wait until TKS releases the line (3-4 weeks) before I can become a Telekom customer. that's a bitter pill to swallow given I work from home... when we first got the service, it took 6 weeks, so I'm assuming that 3-4 weeks is actually best case!

I'm kicking myself for going w/ TKS. Oh well, we move in a year anyway.

Can you not get the VDSL installed on a new line into the property, and stop the old ADSL service once the new line is in and working?

Do you know whether you can actually get VDSL on your line?

In the UK, altho' an exchange has been VDSL enabled not all cabinets are.

Rather than going by the word of someone in a shop, have you put your phone no. into the Telekom.de Availability Checker?

Surprised that it takes so long to migrate, but not sure how long it would take here in similar circumstances..

telekom told me it is the same cable that is used for both.. I doubt they'll come out and string a new line... but good suggestion

Yes same pair of telephone wires, but was suggesting you get a second telephone number to the property? More costly but for business continuity avoids switch over problems.

yep, it is available. i checked at the shop (they looked up on computer), and I did online as well.