In reply to a post by RobertoS:

Just like you were rightly treated courteously but shortly by Mr Livingston, (no e), because of what might have been a courteous but clearly insulting email from you, I expect you have not heard from PlusNet because there is no way a BT Call Centre person can sign you up to a PlusNet service, and no way they can commit PlusNet to ring you.

With respect, you have some strange ideas about the world.

Another poster who jumps to conclusions...BT called me and arranged for PlusNet to set me up with a dial-up service in order that I can keep my BT emails free for a year!

You and BatBoy really should look at the bigger picture instead of focusing on the wrong points!

Yeah, right .

In reply to a post by RobertoS:

Yeah, right .

Nothing sensible debate, eh?

In reply to a post by aja007:

You and BatBoy really should look at the bigger picture instead of focusing on the wrong points!

Says the guy asking the Chief Executive about his pension plans

I just found your PMs - notifications don't seem to be working. No, nothing new to add but for the benefit of others this was my previous response to you:

"I just dialled 0800 917 9887 which was the number of the original email advising of the change, and it went to the Northern Ireland Call Centre.

No, I did not get a confirmation that dial-up customers would need to "upgrade". She clearly said as per BT website http://bt.custhelp.com/app/answers/detail/a_id/43867... that all you had to do was access the email accounts by webmail or Outlook or whatever within every 150 days.

I would ignore anything the Indian call centres say - they are paid on commission and will say anything to earn a rupee or two. I think I was just lucky - BT are supposed to be bringing call centres back to UK but they switch calls still (using same number) according to call volume.

You could try their Live Chat and ask them for a UK call centre number or try 0179 359 6931 which is the number to use if dialling from abroad or BT Switchboard 020 7356 5000....."

Did you get any joy from those other numbers assuming that it is no longer possible to obtain an answer from that Belfast Call Centre?

Hi Boothroyd,

Nice to have some intelligent chat back on here! It's always a pity when the trolls appear but they probably don't have lives so they try to annoy others.

Yes I got through to one of the numbers (I'll pm you which one) and they got a guy from the Belfast call centre to call me. The guy then arranged for me to get the PlusNet dial-up service plus, if I dial in every 90 days, I'll get the Premium Email free.

As it says in the OP