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I wonder if I have to provide documentary evidence of owning the house to BT Wholesale? Otherwise I suppose some unscrupulous broadband supplier *could* "push through an order".
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Still no point MAC is linked to the account holder, if they are no longer paying then the service should be ceased, if they are still paying then you are in a very odd housing situation.
Yes the tags process can allow providers to do naughty stuff and push a cease on the broadband side (without affecting PSTN) and then do a broadband provide.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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As far as I am aware, they are still paying, yes.
I doubt it's that odd. Many employers pay for their employees broadband. And employers, being businesses, can take a long time to do things, if they do anything at all. £30 a month is unlikely to be noticeable.
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Does this "forcing" have a special name or terminology?
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Cease and provide of the broadband service to resolve a marker/tag issue
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Have you any way of contacting the previous owner of the property, to ask their employer to cease the broadband? Possibly via your solicitor to theirs?
Or! Better!
Is it likely they have Mail Redirect in operation? In which case send them a letter to your address and it should be re-directed to their new one.
My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 55.8/14.5Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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Yes I was in contact with the previous occupant and initially they were informing me of progress, but they've stopped responding to emails now (they could be on holiday of course).
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Pity you didn't get the service login details from them  .
My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 55.8/14.5Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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That has crossed my mind!
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Ummm ...
You don't have a router with TR-069 do you? [evil chuckle]
(There's quite a few services use that these days for connection)
My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 55.8/14.5Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Edited by RobertoS (Wed 23-Oct-13 20:20:41)
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