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Standard User deleted
(deleted) Wed 23-Oct-13 18:27:17
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Re: Taking over a line


[re: MrSaffron] [link to this post]
 
I wonder if I have to provide documentary evidence of owning the house to BT Wholesale? Otherwise I suppose some unscrupulous broadband supplier *could* "push through an order".
Administrator MrSaffron
(staff) Wed 23-Oct-13 18:30:18
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Re: Taking over a line


[re: deleted] [link to this post]
 
Still no point MAC is linked to the account holder, if they are no longer paying then the service should be ceased, if they are still paying then you are in a very odd housing situation.

Yes the tags process can allow providers to do naughty stuff and push a cease on the broadband side (without affecting PSTN) and then do a broadband provide.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Wed 23-Oct-13 18:35:19
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Re: Taking over a line


[re: MrSaffron] [link to this post]
 
As far as I am aware, they are still paying, yes.

I doubt it's that odd. Many employers pay for their employees broadband. And employers, being businesses, can take a long time to do things, if they do anything at all. £30 a month is unlikely to be noticeable.


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Standard User deleted
(deleted) Wed 23-Oct-13 18:41:27
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Re: Taking over a line


[re: deleted] [link to this post]
 
Does this "forcing" have a special name or terminology?
Administrator MrSaffron
(staff) Wed 23-Oct-13 18:52:53
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Re: Taking over a line


[re: deleted] [link to this post]
 
Cease and provide of the broadband service to resolve a marker/tag issue

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User RobertoS
(sensei) Wed 23-Oct-13 19:17:20
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Re: Taking over a line


[re: deleted] [link to this post]
 
Have you any way of contacting the previous owner of the property, to ask their employer to cease the broadband? Possibly via your solicitor to theirs?

Or! Better!

Is it likely they have Mail Redirect in operation? In which case send them a letter to your address and it should be re-directed to their new one.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 55.8/14.5Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User deleted
(deleted) Wed 23-Oct-13 19:47:40
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Re: Taking over a line


[re: RobertoS] [link to this post]
 
Yes I was in contact with the previous occupant and initially they were informing me of progress, but they've stopped responding to emails now (they could be on holiday of course).
Standard User RobertoS
(sensei) Wed 23-Oct-13 20:02:57
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Re: Taking over a line


[re: deleted] [link to this post]
 
Pity you didn't get the service login details from them tongue.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 55.8/14.5Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User deleted
(deleted) Wed 23-Oct-13 20:08:24
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Re: Taking over a line


[re: RobertoS] [link to this post]
 
That has crossed my mind! laugh
Standard User RobertoS
(sensei) Wed 23-Oct-13 20:18:01
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Re: Taking over a line


[re: deleted] [link to this post]
 
Ummm ...
You don't have a router with TR-069 do you? [evil chuckle]

(There's quite a few services use that these days for connection)

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 55.8/14.5Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.

Edited by RobertoS (Wed 23-Oct-13 20:20:41)

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