In reply to a post by tigdrac:

TT won't go l'live' until 18th March, But now I'm wondering if this is such a good idea if the speed will be no different to my current AOL one. I guess I have time to cancel. Any ideas?

Proceed with the move, TT won't be any worse and might be better.

In reply to a post by Oliver341:

Not bad for £3.50!

Yes that is good. I've got friends in this area who have sync of 15000 approx and off-peak daytime speeds around 13meg but peak time speeds of 5 or 6 meg and very high variability. (Which affects streaming). I assume just the amount of take up locally.

Thank you everyone. You have all been so patient with me. Think I may aswell move to TT- can't be any worse. One final question.- I hear you all sigh.. My router is currently in a different room to my TV, would it help if I put the router closer to the Tv, so that we can get a better connection on Netflix. Router is currently next to the telephone in the hallway. Sorry if this is a stupid question.

In reply to a post by tigdrac:

Thank you everyone. You have all been so patient with me. Think I may aswell move to TT- can't be any worse. One final question.- I hear you all sigh.. My router is currently in a different room to my TV, would it help if I put the router closer to the Tv, so that we can get a better connection on Netflix. Router is currently next to the telephone in the hallway. Sorry if this is a stupid question.

I assume your TV is wireless enabled and you don't have an internet cable connected? You could move the router, but keeping it close to the master telephone socket gives you the best connection speed to the outside world.

Other options include an ethernet cable if you can run under carpet, or buying homeplug boxes that connect over mains.

Not a stupid question at all. Moving the router closer to the TV may help, and using a cable to connect the two may help even more. In one of your earlier posts, you wrote:

We are finding that if we are watching a netflix film on TV,it will pause many times throughout and the only way we can stop this is if we turn all our other devices off ie. mobiles, laptops.

It sounds as if you are having problems with your wireless network. There are various possible causes for this. If you can provide a physical (cable) connection between the TV and the router, your Netflix viewing won't be dependent on your wi-fi network. This may solve your main problem.

In reply to a post by jchamier:

Other options include an ethernet cable if you can run under carpet, or buying homeplug boxes that connect over mains.

Or buy a wifi extender.

Edited by Oliver341 (Tue 10-Mar-15 22:58:13)

In reply to a post by jchamier:

Yes that is good. I've got friends in this area who have sync of 15000 approx and off-peak daytime speeds around 13meg but peak time speeds of 5 or 6 meg and very high variability. (Which affects streaming). I assume just the amount of take up locally.

Yep, regional issues are very hard to account for, but I can say there are no global peak time throughput issues on TalkTalk as I have personally seen none here. But I am not in a big town or city.

A couple of you have said that moving the router closer to the TV could help. It might improve the wifi, but it could very easily adversely affect the sync.

The downstream attenuation is pretty low, I would have thought, and there's enough head-room in the noise margin. Still, I admit I'm no expert.

Actually, I doubt if it would help on its own. A physical connection between the TV and the router might help a great deal, however, and some extra attenuation from an extension cable might be a price worth paying.

The real problem is that, even with the router stats, we're shooting in the dark. It's often the case with unspecific performance problems.

Edited by micksharpe (Wed 11-Mar-15 01:37:50)

I was thinking more of noise from the TV electronics than the cable attenuation.