I have a package of 20Mb/s (microwave to premises.) BT Wholesale tester says I have a download of 40Mb/s, thinkbroadband 15 and ookla 22.
Now a gut feel is that Ookla is nearest the mark because I can download 4K Ultra HD films from Amazon and that needs a pretty consistent speed around 20. The BT one is bonkers as my router is only rated at up to 30 Mb/s and the thinkbroadband needle is more like a high speed windscreen wiper. All agree on an upload of just over 4Mb/s.
The most difficult thing to prove to your ISP is that the speed has dropped but how can users do this given the range of speeds. Not surprisingly my ISP Boundless Communications, prefers Ookla.



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