I will say looks like everyone is getting a response from the one person (Paula) if so I'm sure there is a hell of a lot to get through just a bit of positive on it
There doesn't have to be only one Paula. There doesn't even need to be any "Paula" in this process.
I have worked for a company that advertised with a named person to send CV's to or request application forms from. There was no such person. As I found out after I joined.
Since when I have encountered other companies with the same policy. From the company's point of view it has a lot to recommend it.
Having said that, there won't be many in this case, but I'd be very surprised if there are more than three or four people coordinating the offer planning and coordination.
Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
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