I did email her, and that was the response I got!
I know we have to be careful what we say on here etc. but this process is awful
Please take my advice, you've just included your first name in a post further down. The company is very strict about this sort of thing. People get sacked straight away for putting anything online. You don't even work for them yet!
Because you've put your first name in the post and an extract from the email whoever has responded to you (if they're reading this post) now knows exactly who you are and you've just slagged off the process!
If they're having a bad day they might just think "if he doesn't like it he can forget the job" and put a line through your name. You may think I'm being dramatic but I'm really not, I'm just trying to help.