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Standard User deleted
(deleted) Sat 16-Dec-17 14:58:01
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Re: Getting less than half the advertised speed?


[re: ukhardy07] [link to this post]
 
It did work. Didn't make any difference though. I'm beat. Going to another ISP. Never had I seen this before. OK you expect a bit of a slow down on Wifi but not less than half off wired.
Standard User ukhardy07
(knowledge is power) Sat 16-Dec-17 18:15:11
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Re: Getting less than half the advertised speed?


[re: deleted] [link to this post]
 
For 75 meg you need to be same room as the router and on 5Ghz.

2.4 won�t cut it, remember if you don�t split the SSIDs 2.4 will have a stronger signal and will be what most devices default to.

The point of fibre is not that one device gets the full speeds it�s more about ensuring with multiple things connected (eg a family of 6) everyone�s able to do multiple things at once. Each person only likely needs 10 or so meg per device, possibly even less if just browsing sites.
Standard User RobertoS
(elder) Sat 16-Dec-17 18:29:57
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Re: Getting less than half the advertised speed?


[re: ukhardy07] [link to this post]
 
Is it still the case that if a device is connected using "b/g" instead of "n" to a WAP then the WAP lowers all connections to the same?

If so, I wonder if the poster has an incorrectly set of old device somewhere, that was previously either absent or set to "n"?

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. 200GB. Sync 74145/13476Kbps @ 600m. BQMs - IPv4 & IPv6


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Standard User ukhardy07
(knowledge is power) Sun 17-Dec-17 03:27:32
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Re: Getting less than half the advertised speed?


[re: RobertoS] [link to this post]
 
Is it still the case that if a device is connected using "b/g" instead of "n" to a WAP then the WAP lowers all connections to the same?
It really depends on the AP but typically nowadays G, N and AC devices can all co-exist without too much slowdown (it is significant but not enough to notice on the fibre speeds, more on the home network transfer speeds), the real dealbreaker is B devices which still seem to bring everything down (a lot of the fake Xbox wifi adaptors fallback to B even though they show as N sold on eBay).

A key issue nowadays is households with devices far away from the AP, when you have a device far away, even if it's just connected, it can cause an AP to fall from a good data encoding such as 64QAM down to something which can transmit far less bits per radio wave e.g. QPSK and then have knock on effects for speed of the whole AP. This is why things like the Sky Q Mesh system tries to band steer clients onto 2.4Ghz unless they are very close to the AP... It ensures the 5Ghz remains on a good encoding standard for what really needs it (the Sky Q boxes doing 4K streaming over WiFi or devices such as iPads / TVs which are typically used to stream).

My feeling is that the op has simply setup the Hub5 out the box, not split the bands and is effectively testing on 2.4Ghz, hence the poor speeds.

In reality there is a fairly easy fix, ring TalkTalk and ask for the DLINK router instead. Chances are they will send it out if they go through to complaints and voice the issues. Alternatively, plenty of people had luck on the forums with getting them.

Edited by ukhardy07 (Sun 17-Dec-17 03:29:24)

Standard User deleted
(deleted) Wed 20-Dec-17 17:22:05
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Re: Getting less than half the advertised speed?


[re: ukhardy07] [link to this post]
 
Right folks Talk Talk sent me a new router. A D-Link 3782. Much better results. This is over Wifi https://www.thinkbroadband.com/speedtest/15137903952... I'm pretty pleased with that.
Standard User ukhardy07
(knowledge is power) Wed 20-Dec-17 19:22:02
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Re: Getting less than half the advertised speed?


[re: deleted] [link to this post]
 
In reply to a post by falko89:
Right folks Talk Talk sent me a new router. A D-Link 3782. Much better results. This is over Wifi https://www.thinkbroadband.com/speedtest/15137903952... I'm pretty pleased with that.
Still not perfect but likely the device you are using, rather than the service.
Glad you got a different router, as I said from the first post getting a HG635 or 3782 would fix it... If you do fancy, the HG635 has better WiFi in my experience, but getting them to send those out is like getting Gold Dust.
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