Alternative to Hyperoptic with 1Gb upload?

I have only had Hyperoptic since December 2023 but I am very unhappy with the speeds that are all over the place. My parents place have rock solid speeds on Lightning Fibre and HO can't seem to decide what it is doing.

I require 1Gbit (or near enough upoad speed) as I upload a lot.

My options seem to be limited as shockingly it seems most ISPs don't offer FTTP. My post code is [removed by tbb].

I would appreciate any suggestions.
Thanks!

Edited by seb (Fri 10-May-24 03:04:38)

Hi,

In reply to a post by Spinstorm:

I have only had Hyperoptic since December 2023 but I am very unhappy with the speeds that are all over the place. My parents place have rock solid speeds on Lightning Fibre and HO can't seem to decide what it is doing.
I require 1Gbit (or near enough upoad speed) as I upload a lot.
My options seem to be limited as shockingly it seems most ISPs don't offer FTTP. My post code is [removed by tbb].

I have removed your postcode as it's unwise to post that publicly online. You can get Openreach FTTP I believe however with what you've said about upload, Hyperoptic really would be your best bet. Some users here may have suggestions on Openreach based providers.

Have you raised your problems with Hyperoptic? It sounds like it might be local congestion they should be able to resolve.

We can ask Hyperoptic for you if you'd like and you've already tried directly. I can't promise results but may be worth a try. If you'd like us to try, e-mail us your details to [email protected] and refer to this post (include your name, e-mail and full address).

Sebastien.

I'm with Lightspeed - 1GB up/download speed. Not sure if they cover your area but go to their website and enter your postcode.

I'm happy with their service.

Hmm, I looked into Hyperoptic and they seem to be deploying PON that has 10gbit upstream shared capacity, on the flip side since they focus on MDU's I would expect them to have higher than average take up as I suspect the MDUs they connected to the users have limited options.

Deffo take Seb up on his offer as I think this is one to raise with Hyperoptic.

In reply to a post by Spinstorm:

I would appreciate any suggestions.

If it's really important to you - i.e. you use it for work and you lose money by not having dependable upload performance - then get a dedicated leased line.

In London there are many choices, and a good reseller will be able to get quotes from all of them. As a ballpark, expect to pay £150-£300 per month, depending on which networks cover your area.

I'm not sure if they still do it but Hyperoptic were known for having interesting capacity planning in the past.

However if you need a gigabit all the time for work the company should be paying. If anything below that isn't good enough, even a few hundred megabits, leased line would be best.

If you are in London you can get Community Fibre up to 3Gbps symmetrical. Or other providers like G.Networks, The 4th Utility also have 1Gbps upload.

However, Openreach will not do 1Gbps upload speeds yet.
Btw, if you are using WiFi to connect you'll also be restricted. You can't get anywhere near 1Gbps using WiFi.

You need to try using an Ethernet cable to verify if the problem still persists.

A good quality Cat5e cable or better will do for 1Gbps upload and download. But for example, if you were to take a 3Gbps package then Cat5e will be limited to 1Gbps.

You need to look at the various Altnet providers and see if they are planned or have wayleave agreements. Also have you checked up with your neighbours to see what they are getting with their Hyperoptic service?

That way you can test to see if the fault is with your ONT/router and not the overall network in your particular premise.

In reply to a post by XGS_Is_On:

I'm not sure if they still do it but Hyperoptic were known for having interesting capacity planning in the past.
However if you need a gigabit all the time for work the company should be paying. If anything below that isn't good enough, even a few hundred megabits, leased line would be best.

Most altnets have business plans too. The real issue here is where the bottleneck is. If it's an uplink from a building then I'm not sure that would help. But there may be a solution asrounf the corner.

In reply to a post by candlerb:

In reply to a post by Spinstorm:

I would appreciate any suggestions.

If it's really important to you - i.e. you use it for work and you lose money by not having dependable upload performance - then get a dedicated leased line.

In London there are many choices, and a good reseller will be able to get quotes from all of them. As a ballpark, expect to pay £150-£300 per month, depending on which networks cover your area.

You may also struggle with leased lines if you live in a flat/leasehold property. Getting them in can be a hassle. Not saying impossible, but hassle.

In reply to a post by BLaZiNgSPEED:

A good quality Cat5e cable or better will do for 1Gbps upload and download. But for example, if you were to take a 3Gbps package then Cat5e will be limited to 1Gbps.

Actually, Cat5e is certified for 2.5Gbps at 100 metres.

With a short patch cable then 10Gbps is almost certain to work, even if not guaranteed.