I think is is borderline despicable for EE to employ an outfit styling itself "Money Expert", given the likely false recognition as "Money Saving Expert". And it is clearly despicable for "Money Expert" to style itself so similarly to "Money Saving Expert".

But it is probably quite counterproductive for both EE and "Money Expert", because Money Saving Expert has huge brand recognition and it is well known that they don't sell at the door and that any apparent endorsements from them are a scam. So, even if genuine, what EE are doing screams scam.

I think this is worse:

I'm NOT with EE, but he claimed other providers rent the network from them

I assume Ofcom would have an issue with that statement as it is something that Ofcom have specifically stopped with the structuring of BT. Openreach != EE. Same parent but supposed to be arms length companies - EE do not rent the network out to other ISPs.

That's why I dispute that I'm "confused" about the logo. Pretty much everything he said was hogwash, so I don't see why he would draw the line about displaying a fake logo, either.

As EE do partner with (the unrelated) Money Expert, he has a ready defence to any complaints: 'The householder must have got confused!"

In general, I don't want a door cam (I prefer to just not open the door), but this is one of the few occasions when I can see the potential usefulness.

Ordinarily, I just don't answer to unexpected callers, so I don't have to have the debate on the doorstep about why I don't want whatever it is! But it just so happened I knew I had a parcel out for delivery, so I opened the door, eagerly expecting it!

I'm sure the claim that they rent the network to others was to forestall any objections about investigations by someone who's NOT my provider!

If he claims they own it anyway, it appears more reasonable they would have people checking supposed "issues".

A bit of me thinks they dream this stuff up, because all they want at the end of the day is a sale ….

A truly awful situation.

In reply to a post by Bam16:

This is dreadful... just shows how low EE and BT are prepared to sink.

Try Googling "Phorm BT" - they are lower than snakes' bellies.

https://letmegooglethat.com/?q=phorm+bt

It happen in my area as well. EE scammer call on my door. Been in Dawley, Madeley, Woodside, Brookside according to Telford facebook. https://i.ibb.co/sR1pNNX/Screenshot.png

Edited by adslmax (Fri 19-Jul-24 08:24:07)

In reply to a post by hunnymonster:

In reply to a post by Bam16:

This is dreadful... just shows how low EE and BT are prepared to sink.

Try Googling "Phorm BT" - they are lower than snakes' bellies.

Wow, that was disgraceful. Could you imagine BT or the old GPO interspersing dial tone or ringing tone with adverts, never mind interrupting the calls themselves, perhaps based on who the subscriber was ringing? Strowger was invented to prevent the telephone company involving itself in the subscriber's affairs.

It is surprising, given the apparent service ethos of BT, that they would be the ISP to attempt to breach their role of information carrier.

It is also 15 years old and was, I seem to remember, talked about at length on these forums.

Yes, I remember that too... "talked about" was putting it gently

Strowger has not been operational for twenty plus years.