I just checked all the listed addresses for WF2 7LR using the openreach.com homepage checker - all addresses show live for FTTP.

The odd thing is checking the dsl checker site ( https://www.broadbandchecker.btwholesale.com/#/ADSL/... none of the addresses show any status for FTTP. Is there some odd database issue going on here?

The other thing I noticed is the ‘Private Road’ signs at the entrance to Sandal Ave. Are there outstanding wayleave issues confusing matters?

Also, the cabinet has no relevance to FTTP.

I have also found it confusing hence the enquiries
Virgin Media have a line down properties in Sandal Avenue for their cable services so don't seem to have had any issues about that.

I have asked Zen for clarification from Openreach and this is awaited. Currently they say:

"I remember speaking to you last week regarding the fibre showing as being in an Amber status instead of Green and sent an enquiry to Openreach. I am still waiting for them to respond.

Currently the only available speed option for you would be full fibre 300 until Openreach updates their capacity issue but until I have a response back from them I can't advise how long that would be. If you did wish to get the order reissued for the slower speed in the meantime we can do that for you with the potential to upgrade later but again we have no idea of timescales for that to happen."

So according to Zen you do have FTTP available (albeit currently constrained to 300Mb). This is not fibre to the cabinet, it is full fibre to the premises. If Zen can do it then any OpenReach based ISP should be able to.

Looks like you could also order now with Sky, and probably any other provider using their own backhaul.

BT not allowing an order as there’s currently something not right with the BT wholesale status. Same for Plusnet & ee.

Zen saying no more than 300 mb/s available would be to do with the capacity of their own backhaul in the exchange.

There's also the point that AIUI BT Consumer or whatever their latest name change is are now wanting to shift retail customers onto EE instead. As they have already done with many of their mobile users. So they may not be taking further orders.

I haven't seen anything about Wholesale having a problem so I'll take your word for that.

Well yes but wonde why the restriction to 300Mb and how I could find out when the restriction would be removed - Zen seem to think that's down to Openreach

In reply to a post by guyliddell:

In the meantime, Zen Internet confirm they will provide fibre connection to the cabinet but limited to 300Mb due they say to cabinet capacity issues, with an upgrade to 900Mb when the capacity is sorted (no date for that, unfortunately).

I think you're getting some terms mixed up. Fibre to the Cabinet (FTTP) and Fibre to the Premise (FTTC) are two different things.

FTTC only gives speeds up to 80M, as it's copper from the cabinet to your home.

FTTP is fibre all the way your home, but on the Openreach network it doesn't use cabinets at all (except in very rare circumstances). Most people can can get speeds up to 900M or 1.6G from some providers.

If Zen can only sell you 300M then it means there's a capacity issue somewhere, or (very unlikely) you were one of the very early recipients of FTTP on an ECI OLT - there are only about 50,000 of those, which means there's only a 1 in 300 chance that applies to you, and you'd probably know if you'd had FTTP available for a long time anyway.

Why don't you just order the 300/50 service? It's plenty for most households, and if you still feel the need to upgrade later you almost certainly will be able to.

I think you're getting some terms mixed up. Fibre to the Cabinet (FTTP) and Fibre to the Premise (FTTC)

I think you may win the award for irony with the sentence...

Plus FTTP isn't Fibre To The Premise.
Buildings are Premises!

Back on the OP's problem however. 300Mbps from Zen could be provided by GFast 350 if close enough to the cabinet.

I've forgotten the link to check exchanges in detail. The thinkbroadband one doesn't .

Edit: Looking back in the thread, BT's offer of 30Mbps almost certainly means the cabinet is too far away .

Edited by pluralist (Fri 26-Jul-24 17:12:34)

In reply to a post by guyliddell:

Well yes but wonde why the restriction to 300Mb and how I could find out when the restriction would be removed - Zen seem to think that's down to Openreach

Restriction is due to Zen only having a 1000 Mb connection to the Openreach OLT your address would be connected to in the exchange, and BT's wholesale unit not offering FTTP from that OLT at all yet, so Zen can't pay them for the faster services.

Nothing with Openreach, just Zen's backhaul and that the company that buy from Openreach and sell to many ISPs, including Zen, don't have their new connection to the OLT in place yet. Once they do Zen will be offering gigabit to you and many other ISPs will become available.

Sandal only recently started seeing significant Openreach full fibre build. Coincidentally the same kind of time Nexfibre were building.