They would never know you aren't moving - it just means as you are saying you are moving abroad there isn't anything they can offer to entice you to stay. Negates all of the offers of cheaper rates.

My reply had been tongue in cheek Ian, but thank you for explaining anyway

That’s pants Tim.

Ring TT and complain bitterly.

In reply to a post by Banger:

Well had an interesting discussion on the phone with the engineer who didn't turn up. Apart from he said he is self employed so no turn up no pay, the fault he was told was inside the property and I informed him that it is the cable between the first chamber and the post in my drive or so I was told. He said he is going to pop along in the morning.

So it would seem that the engineer you spoke to was a contractor (based on the ‘no turn up, no pay’ comment. My guess is that him not being able to ‘clear’ on the fault would mean them getting no pay. Hence not attending . I’ll wager he won’t arrive tomorrow either.

The automated test system will,9 times out of ten, allocate the fault as ‘CA’ (customers apparatus) so will seek an appointment.

In reply to a post by Zarjaz:

In reply to a post by Banger:

Well had an interesting discussion on the phone with the engineer who didn't turn up. Apart from he said he is self employed so no turn up no pay, the fault he was told was inside the property and I informed him that it is the cable between the first chamber and the post in my drive or so I was told. He said he is going to pop along in the morning.

So it would seem that the engineer you spoke to was a contractor (based on the ‘no turn up, no pay’ comment. My guess is that him not being able to ‘clear’ on the fault would mean them getting no pay. Hence not attending . I’ll wager he won’t arrive tomorrow either.

I have complained to TTB in the case notes. I have his number so will be ringing him if I have to get up for nothing. BB has settled a bit with drops around 8 hours between but phone still cuts off when rang.

In reply to a post by Zarjaz:

The automated test system will,9 times out of ten, allocate the fault as ‘CA’ (customers apparatus) so will seek an appointment.

Yes I saw that here also: https://support.aa.net.uk/Copper_Line_Tests "Rectified Loop fault a one way loop - check internal wiring before going further."

In reply to a post by 4M2:

In reply to a post by Zarjaz:

The automated test system will,9 times out of ten, allocate the fault as ‘CA’ (customers apparatus) so will seek an appointment.

Yes I saw that here also: https://support.aa.net.uk/Copper_Line_Tests "Rectified Loop fault a one way loop - check internal wiring before going further."

First engineer disconnected my extensions, changed the NTE and tested from the test socket with his test phone, first thing he did.

Well no engineer turned up instead he called me to say he had had a look and reckoned the cable down the drive needs replacing. Said he had tested and it was earth contact on the line. Then said the chamber on the street is elec chamber but I dont think it is. TTB have booked another engineer for Monday.

Opened a complaint with TTB but the agent wanted to close it straight away because she had booked an engineer.

Is Clive Selly the OR CEO still?

In frustration/trying to be helpful I've done this in the past myself where I've told an engineer what a previous engineer has suspected and 9 out of 10 times they have just gone along with what the first engineer has said without even doing any meaningful investigations themselves. The contract fella who should have turned up yesterday/today hasn't probably bothered to get off his sofa.

Yes I believe Clive is still the man.

Is Clive Selly the OR CEO still?

Just Googled it , and yes. Complain like ****