Well the phone problem seems to have cleared itself. Now I can ring in to my landline and it rings fine for many rings and doesn't cut off but broadband drops. Same as when I am dialing out the broadband drops. I have been on to TTB and raised a complaint. Booked another engineer for Monday.

What kind of fault do I have now when the broadband drops when making a call or receiving?

What kind of fault do I have now when the broadband drops when making a call or receiving?

That’s an HR … and I’ll wager that the location of the HR is where the reccy is/was .. fix the HR, and the reccy loop won’t back either.

That's assuming TalkTalk are actually booking Openreach engineers. Rather than sending around Qube or suchlike peeps on their behalf.

That TalkTalk are able to rebook engineers on a live fault rather than getting an update on the live fault from Openreach is strange and suggests jobs are being closed rather than furthered.

Difficult to tell in these days of the Wild West.

Edited by FibreBubble (Sat 01-Feb-25 21:25:02)

I'll get TTB to run another line test tomorrow. I've run a test of ringing in with my mobile and all extentions disconnected and BB still drops. Only NTE in the circuit.

Edited by Banger (Sat 01-Feb-25 21:25:06)

Difficult to tell in these days of the Wild West.

Damn straight.

In reply to a post by Banger:

I'll get TTB to run another line test tomorrow. I've run a test of ringing in with my mobile and all extentions disconnected and BB still drops. Only NTE in the circuit.

Good luck, the usual tests don’t always pick up an HR, unless it’s virtually one leg dis.

A good trick to fault it is to put your tester in sync, look at the error counters, and keep watching whilst you break dial tone with your butt, you can often see a big rush of corrected errors, maybe even spilling over into HECs … it might even drop sync, and that’s what you chase.

Trouble is, these days, many use crock clips on the pair, straight to the tester, so you can’t put a filter in that set up.

The old adapters that allowed this were becoming hard to come by. The workaround is a rigged up NTE and SSFP with a fly lead…

Anyway, enough flannel for now.

I've been swapping and reconfiguring modems just to rule out my Zyxel VMG-1312-B10A is not getting a bit long in the tooth. SNR seems to start at 6db then gradually drop over 2 hours to 3db then resync back to 6db as DLM has adjusted the top SNR to 6.

Interesting MSFT Copilot thinks its a HR fault after feeding in that I had disconnected filters and extensions. It also said get an engineer to do a full line inspection including line card and exchange equipment. Quite good that Copilot.

It also said get an engineer to do a full line inspection including line card and exchange equipment.

All in the 50 minutes allocated standard task time. Ha !

In reply to a post by Zarjaz:

It also said get an engineer to do a full line inspection including line card and exchange equipment.

All in the 50 minutes allocated standard task time. Ha !

Sounds like the AI was covering every base so couldn't be wrong.