You could be right about he got lucky as at 1:05pm just after he arrived and was messing with the post he got a line test pass. But after that they failed with various errors. At one point he wired my line to next door and phoned me on my mobile to check for dialtone and BB sync LOL.

Well I spoke too soon. At 20:21 line dropped and now there is loud crackling sound on the phone line. Current sync is 11mbps down.

So the hints point to the early diagnosis, the length from jointing post to the start of your. If that’s the case, next step is for a track and mark engineer to come and mark up for a dig, unless the entire length from JP to BT66 is 20m or less, if it is, they can just put in for the whole she bang to be redone (hopefully in duct to future proof it).

That’s my guesstimate.

The cable from BT66 to the jointing post was put in a duct so that would be just a case of pulling through. In fact the engineer today swapped the pair from BT66 to post as a precaution. Not sure about the post to first chamber as it has recently been concreted over because of electrical cable work. Probably them whodunnit.

My parents was lucky to have 2nd engineer (very skilled) and found the fault and repaired the copper line after lift and shift at the exchange.

So had an email from High Level complaints after my email to Clive and now have an OR engineer coming over this afternoon. Apparently he has changed a pair from 2nd chamber to first chamber but left me with no dial tone so coming back.

In reply to a post by Banger:

So had an email from High Level complaints after my email to Clive and now have an OR engineer coming over this afternoon. Apparently he has changed a pair from 2nd chamber to first chamber but left me with no dial tone so coming back.

Does that mean that voice is not being feed to the alternative pair but you still have a broadband connection?

In reply to a post by FibreBubble:

Example of one type of jointing post. https://www.ringbell.co.uk/nostalgia/img/ABG02.jpg

Copper Cables RIP

In reply to a post by 4M2:

In reply to a post by Banger:

So had an email from High Level complaints after my email to Clive and now have an OR engineer coming over this afternoon. Apparently he has changed a pair from 2nd chamber to first chamber but left me with no dial tone so coming back.

Does that mean that voice is not being feed to the alternative pair but you still have a broadband connection?

I am not quite sure but he says he has found it in the stretch of cable first identified from post to first chamber. He found a HR dis on one leg in the cable said he pulled it and it just came away in his hand.

Four line tests passed and he reset DLM so now the wait for 3db. Did another test and the rectified loop came back so disconnected phone and extensions and it showed clear, so looks like the corded phone from Argos which is faulty can be disconnected.

In reply to a post by 4M2:

Does that mean that voice is not being feed to the alternative pair but you still have a broadband connection?

Unless the line test equipment has been moved from the exchange to the FTTC cabinet I believe the voice pair would need to be put through so the engineer could perform line tests.