Printer Feeds Paper At An Angle

I have a Canon iP4700 printer. Prints on 6 x 4 photo paper with no issues but A4 is dragged sideways slightly and either jams or is creased very badly when printed.

edit: Forgot to mention that the same issue is encountered with the paper in the lower cassette as well as the rear loading feed.

I've had the sides and back/top case off but can't see anything stuck. I can't find all the sensors so can't try printing with the casing off as the workings are more exposed.

Anyone encountered this issue and managed to fix it?

Not many printers, out there, that are photo quality, can print on CDs/DVDs and are reasonably priced.

Edited by broadband66 (Thu 23-Jul-20 16:15:53)

Sounds like you need to clean the paper feed rollers: https://support.usa.canon.com/kb/index?page=content&...

There is only one and as it works with smaller sheets then there is no issue with the roller.

I work on the basis that it's worth trying the simple remedies first.

Anyway, if it's not the roller then you likely have an obstruction somewhere in the paper path. They can be very difficult to trace as the smallest obstruction will cause feed problems.

Your post prompted me to clean the feed rollers in my HP, which has fixed a feed problem I was having.

i got that with one of my Canon printers, in fact I think it was the same one and I found something had dropped to the paper feed and while it was not far enough to affect small sheets, it would affect large sheets. Also, as been said, try cleaning the roller, may be one roller but is I remember it is a long roller, so part of it could be dirty.

Roller is only ¾ inch wide and feeds 6 x 4 and 7 x 5 paper without any slippage or other issues. Just the larger sheets that are affected.

The rear feed tray roller is not associated / used in the feed of paper from the bottom cassette so it must be a small blockage in the mechanism.

A few of the plastic trays move up and down as the paper starts to feed so I'm wondering if one of the trays is dropping at one side and not the other.

Case off again and it looks like a mine field to strip down.

Oh yeah, i remember now, yes it does sound like it could be something stuck inside.
The print head went on mine, which is why I dumped it, but it done ok. I don't think I am ever going to buy another inkjet to be honest.

Update:

Managed to remove the rear roller feed, after a bit of cable/wire removal, and low and behold found a kernel (if that is the correct term) of potpourri wedged in one edge of the mechanism. Must have fallen from the bowl on the shelf above the printer.

Now, after putting it all back together, I get a B200 Error when switching the printer on. Searching suggests a print head issue.

A couple of utube videos suggest taping over some of the contacts in order that the printer ignores the error, followed by a couple of deep cleaning operations and then the removal of the tape will sort out the issue.

I'm sceptical but worth a try.


Edit: Didn't try the above but below was what worked and printer seems to be ok now.

1. Turn OFF Power
2. Open the print head bay (as though you were about to change inks)
3. Turn ON power
4. Wait for print carriage to start moving to the left and let it go past half way
5. Before print carriage reaches left hand side (but after going halfway across) shut the cover.
6. Leave the Printer turned on
7. Good to go.

Edited by broadband66 (Mon 27-Jul-20 15:20:48)

I am glad you have got it working, just shows that you should never have anything above your printer.
Printers are so cheap now, in fact too cheap, they are like throw away things. I still don't see myself getting another inkjet, my LED printer is great, cost a bit more than an inkjet, but cheaper to run and more reliable. you don't get the photo quality, which is a small problem.

"Printers are so cheap now"

Cheap printers are normally expensive tri colour cartridges and basic print quality. Photo quality multi cartridge printers are quite a bit more costly especially one with CD/DVD printing capability.

I have a laser for text printing and an Epsom inkjet for everyday colour printing.