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Standard User deleted
(deleted) Mon 23-Oct-06 10:23:46
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Can't access webmail?


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I can't seem to access my emails via webmail this morning. Is anyone else having a similar issue? I'm using webmail.idnet.net as the address, and I'm sure my username/password is correct because my browser stores it and it has always worked before. (I've not changed my password or anything). Pop3 access was working fine before I left for work this morning (about 8am), but I really need webmail access right now!

I just get a message saying "you could not be logged on..."
Standard User s_h
(member) Mon 23-Oct-06 12:09:45
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Re: Can't access webmail?


[re: deleted] [link to this post]
 
Just tried to access webmail to test it and get the same error message as yourself.
Pop3 is working fine.
Standard User deleted
(deleted) Mon 23-Oct-06 12:32:28
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Re: Can't access webmail?


[re: s_h] [link to this post]
 
Excellent. At least I'm not the only one!

It's rather typical that the only day I really need webmail working, it goes and dies! I can't setup pop3 access from work either, as it looks like they've firewalled it off

I think I will email idnet and see if they're aware of the problem, hopefully that might get things sorted.


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Standard User Gari
(experienced) Mon 23-Oct-06 12:40:44
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Re: Can't access webmail?


[re: deleted] [link to this post]
 
Don't worry, it occasionally happens to random people, myself included. I can log in OK today though.

It usually 'fixes' itself but if you e-mail CS they should get it working again ....
Standard User deleted
(deleted) Mon 23-Oct-06 14:00:08
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Re: Can't access webmail?


[re: Gari] [link to this post]
 
Hmm, still not working for me

It's the first time I've had problems with it since I joined IDNET many months ago. I'm sure it'll sort itself out in due course, but it's rather frustrating that it isn't working when I need it. I emailed support about 1.5 hours ago, no reply yet...

Edit: about 5 minutes after I made this post, I got an email from Simon saying to try it again and it was all sorted, so many thanks to support for such a quick fix. Got my email again

Edited by deleted (Mon 23-Oct-06 14:35:58)

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