ive thought about fibre optic but am unsure

think if i have problems with adsl2+ they be worse

Edited by miller02 (Fri 03-Sep-10 09:39:34)

In reply to a post by miller02:

turned off computer @ 11pm

With an hour's break at about 8:30pm, and turned it off again after posting that message?

It looks as though there's something on your computer which is keeping your router very busy... it may not be causing your low speeds but it sure won't be helping!

I've no idea what it is, and assuming you're a Windows user I can't help much (I use Macs), but a look around to see what's going on (and possibly a malware scan) might well be worth the effort.

ran the windows removal tool found nothing

as far as i can see if i use the internet for gaming or web browsing i get alot of packet loss.
am going to reinstall the mobo/ethernet drivers from the disk and swap the cable from router to pc(worth a try)
if anyone has any other sugestions im willing to give them a try(apart from buying another router as this one works fine)

Edited by miller02 (Fri 03-Sep-10 17:17:49)

In reply to a post by miller02:

ran the windows removal tool found nothing

Not sure I'd rely on that for total protection . Plenty of free virus and malware scanners around.

(apart from buying another router as this one works fine)

Well, it works... unfortunately the only practical way to see if a router is working properly is to try another one.

Can't you borrow one? In any case I always recommend having a spare router, you can pick one up cheaply enough on eBay. One thing you can be completely sure of is that when your router does turn its toes up, it will be on a Saturday evening before a Bank Holiday

i have another router but it aint adsl2+
although my line now syncs as adsl speeds i would like to get back to the 10 ish meg i used to get last month
as ive previosly posted ive been told to swap it but since i can neither demonstrate its fault or have someone explain what could be the problem exactly what would i tell the shop?

the other problem is if i do decide to goto fibre optic i also need to buy yet another router

simple fact is i dont trust idnets assertion that its the scorce of the problem

if the nature of the problem could be demonstrated fine id change the router but tbh from my possition its packet loss and bad speed due to idnet.dont know where or how but its far more likley since my router stats state i should sync at about 9.5 meg where i get about 4.5.coupled with packet loss wouldnt this be a sign of a overconjested centeral network?
or maybe a line problem which bt wont talk to me about,again idnet need to look into it but ive tryed that to be told swap ya router.

todays problems havent been disconnects but ,randomly, web pages dont load or take an absolute age to load dial up kinda ages lol

so has anyone else got the dg834 wired router that has similar problems as ive googled and they are considered quite reliable

so has anyone else got the dg834 wired router that has similar problems as ive googled and they are considered quite reliable

We got the same router, and experience the occasional slowdown, especially during important sports events. IDNet claims it's an exchange congestion, though I am not convinced of it.

Usually, the DG834 itself is quite reliable as a DSL modem/router.

In reply to a post by JNeuhoff:

We got the same router, and experience the occasional slowdown, especially during important sports events. IDNet claims it's an exchange congestion, though I am not convinced of it.

For the last important sporting event - the football World Cup, iDNet bought in additional capacity, so it probably was exchange congestion you were experiencing.

I really don't know why you stay with iDNet. Given your postings on here over a period of time, I've come to the conclusion that if the dog ate your hamster it would probably be iDNet's fault.

Edited by Tacitus (Sat 04-Sep-10 16:37:04)

well i currently pay ident for broadband
not wanting to go at the first sign of trouble imho its best to try tech support,then if trouble prevails forums such as this
since posting my problems in this forum ive at least has some help it tracking down the problems other than "buy another router"

other isps might also be worse than where you are so i try to ballance how irritated i am to the problem against jumping ship into the unknown

as for the "its the exchange"this is a favorite with idnet.in the past it has been used then admitted that infact it was a bandwidth issue and a problem with its supply from bt since ive been with idnet iirc three times this has happened.im my case my exchange has just been upgraded to fibre optic so i fail to see how a newly upgraded exchange has congestion issuse already ?

cant see how blaming idnet about my internet connection is wrong?
i pay them to supply a broadband service which recently has developed problems,they say the problem is hardware owed by myself to which i dissagree.

who else should i hold to account for this?
if its not them and i dissagree about it being myfault that leaves bt who wont talk to me about it.only idnet can deal with it

or i can ask for my mac code yes

but i like to decide on this from mine and other people experiences hence posts in forums.

In reply to a post by miller02:

cant see how blaming idnet about my internet connection is wrong?
i pay them to supply a broadband service which recently has developed problems,they say the problem is hardware owed by myself to which i dissagree.

They are giving you their best advice, based on the evidence they see from line tests. If you are confident that it's not your router or wiring, ask them to arrange a BT visit, but be aware that if no fault is found 'BT side', it will cost you £160.

As to exchange capacity, when ADSL2+ launched, BT were caught out with insufficient capacity for the uptake, and the result was months of robbing Peter to pay Paul, good speeds followed by bad. Yes, IDNet did have some congestion issues, but only because BT were a year late delivering the extra capacity which had been ordered. Since then, to my knowledge, the network has always had headroom, and as has been stated, IDNet ordered extra bandwidth to cope with the World Cup. This is an expensive process for any ISP as although the event only lasts a month or so, they have to pay for the bandwidth for three months, in other words, it's still there. Exchange congestion and hot VPs are all too common, we see them regularly at Netters.

If you don't trust what IDNet tell you, you have the option of asking for your MAC at any time. It might even produce an improvement if it results in a routing change at the exchange, but it doesn't mean IDNet weren't being honest with you.

In reply to a post by miller02:

im my case my exchange has just been upgraded to fibre optic so i fail to see how a newly upgraded exchange has congestion issuse already ?

To clarify- exchange contention is caused by BT not having sufficient capacity to handle all the traffic from the exchange back to the ISPs' networks.

Fibre optic is merely another way to get data from the consumer to the exchange, the two are completely unrelated.