In reply to a post by jaydub:

... they have advised some emergency maintenance is due to be carried out on their network over night.

Ignore- I goofed .

Initial indications are that it didn't work

My Broadband Ping

Edited by billford (Tue 10-Dec-19 10:55:57)

Since the update was provided this morning, I would suggest you have been a bit early testing.

Oops... I should pay a bit more attention to timestamps

Or maybe have another coffee before I post anything

Same: http://tbb.lnx.co/id.php

Still here too

My Broadband Ping

I'm on 2.52.d10.

My router was bought by me separately anyway so they're not responsible for it. But it's been in place since June 2018 and unchanged since then (I specifically don't want the hassle of re-applying settings since the next firmware update requires a factory reset).

I'm having my kitchen refitted which necessitated replacing my consumer unit so my line has been off this morning. Still showing packet loss.

https://www.thinkbroadband.com/broadband/monitoring/...

The first long spike was me. Two minutes after I switched the UPS on it started screaming so I had to power cycle it.

Good to see that all is still well according to the status page :-/

Edited by Andrue (Tue 10-Dec-19 14:58:20)

In reply to a post by Andrue:

Good to see that all is still well according to the status page :-/

To be fair, I'm not seeing any impact on the performance of my connection (maybe I'm not trying hard enough ) so from that point of view the status page is accurate.

It's simply that those spikes, particularly their regularity, suggest that all is not well somewhere and needs fixing before it puts the boot in... but it's Zen's problem not IDnet's.

Edited by billford (Tue 10-Dec-19 15:20:59)

How can I tell if I'm on a Zen backhaul or BTw?

In reply to a post by nettech:

How can I tell if I'm on a Zen backhaul or BTw?

As far as I know, the only guaranteed way is to call (or email) IDNet and ask them

You might get a good clue if any problem you have correlates with uproar in the Zen forum (that's why I monitor it), but it doesn't always work.