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I dont get any response from the icon so cant open iTunes.
Any ideas?
Conor
There is absolutely no substitute for a genuine lack of preparation
BQM
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Yeah thats what I have installed. I even downloaded it again but that didn't work either.
Conor
There is absolutely no substitute for a genuine lack of preparation
BQM
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Register (or login) on our website and you will not see this ad.
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In that case I'm out of ideas, I haven't updated to Yosemite yet.
Sorry
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Are you double-clicking in the Applications folder or using the Dock alias?
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Neither way does anything.
Conor
There is absolutely no substitute for a genuine lack of preparation
BQM
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Open Activity Monitor and see if iTunes or iTunes Helper are running.
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iTunes helper is running.
Conor
There is absolutely no substitute for a genuine lack of preparation
BQM
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Try killing it and restarting
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It just restarts the helper again and won't load iTunes
Conor
There is absolutely no substitute for a genuine lack of preparation
BQM
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Yeah, the help should restart - clearly something has gone wonky with iTunes install.
Bit baffled - looks like it is time for a trip to a Genius Bar.
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Tried it in another account?
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If it loads in another account it's likely an iTunes preference file is corrupted.
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No help what-so-ever, but I'd upgraded i-tunes before I upgraded to Yosemite. All working fine here.
Is the i-tunes icon in the dock now red in colour ?
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Yes it is in red. I will set up another account when I get home later.
Conor
There is absolutely no substitute for a genuine lack of preparation
BQM
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Good luck ......
and if there is any way you can work out how to edit an existing playlist now on the new fangled i-tunes, I'd be most happy to hear it
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Most of my playlists are smart playlists. I can right click on them and edit them in the same way that I always could.
I also created a new play list which I can drag tracks to and delete highlighted tracks. You can then right click the playlist to edit it to drag additional tunes to it or delete tunes.
Does that not all work for you?
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Hi David,
No right click on me 'magic' mouse. I am green in these things you see.
Was in 16 Evingar Road all day, just round the corner from yours. What news on your saga ?
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No right click on me 'magic' mouse. Yes there is. But you need to configure it in Settings (Secondary Click)
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I use the magic track pad. However, from the playlist screen there is a + to add a new play list in the bottom left and an Edit or an Add To button towards the top right all of which I can access with my magic mouse.
As for my FTTP saga, BT Retail have cancelled and reinstated my order 3 times. I have had another survey done and am awaiting a call back on 11th November to get an update. I feel that I am being told half truths by people who do not understand. Anyway I live in hope that you may one day come and complete my installation but I am not holding my breath as to exactly when.
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Oh dear, it won't make you feel any better, but there does often seem to be an accompanying tale of woe before I finally arrive.
Good luck.
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I tried a second account and iTunes fails to load on that too.
Conor
There is absolutely no substitute for a genuine lack of preparation
BQM
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Sounds like you need to sue Terminal to uninstall it (and then remove all Application Support and prefs files) and start from scratch. This relates to earlier versions, but should work. http://osxdaily.com/2011/09/13/delete-itunes-in-mac-...
But it might be better to find your nearest Genius Bar and let them fix it.
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Haven't had any problems with iTunes (12.0.1.26) loading under Yosemite. It must have been installed as part of the Yosemite installation process as I seem to recollect the iTunes icon was blue prior to the Yosemite installation and is now red.
I do not use iTunes much on this iMac as it is my 'sacrificial' unit for testing new software.
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Used the following which removed iTunes and I was then able to reinstall. iTunes now loads normally.
Thanks for the link.
Launch the Terminal (located in /Applications/Utilities/
Type the following commands to kill iTunes:
killall iTunes
Now kill the Helper process:
killall "iTunes Helper"
Now to delete the actual application, use this command:
sudo rm -rf /Applications/iTunes.app/
Conor
There is absolutely no substitute for a genuine lack of preparation
BQM
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Excellent! Glad it got sorted.
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Scary command though!
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