Edited by deleted (Wed 09-Oct-13 12:19:12)

In reply to a post by ian72:

I am not sure what the original point was.

Ideally you need to know what data is being transferred but that may not be feasible - maybe there is an app for your handset that would real time monitor data usage and what apps are using it?

Perhaps the original point has been lost in this string, but my gripe was about the transparency about the increase in data consumption from the company. There is nothing I have seen by way of a warning (or an admission) about how much extra data you might need to conduct your normal daily business. Perhaps there may be something buried away in the Ts & Cs.

I have installed Mobile Counter Pro on my phone and am now just waiting for my data refresh (6 days and counting down) to see how we get on. What I must stress is that when we ate up over 2 GB in less than 3 days we were NOT streaming nor downloading any media, just browsing and the obligatory FB here and there. Perhaps there is something wrong with my device but Tech did not even consider this - just said you've eaten up your allowance...sorry!

I would say your device is doing something strange. For what you say you are doing you should have got nowhere near 2GB. 4G should not in itself increase data usage and the main culprit would be higher speed streams of video but if you aren't doing that then something is wrong.

So, either the device is broken (and it will be interesting to see what the usage software on the device says) or there is something wrong with EEs accounting system.

What phone have you get? I know that iPhones roughly track the amount of data usage on the mobile network and it is possible that your own phone does as well.

In reply to a post by pcoventry76:

swiveled 180 degrees so you could do rear stuff **

In reply to a post by pcoventry76:

I'm intrigued. Perhaps you could elaborate

I have the SG4 with ZDbox as a data counter for my contract use.

So have you checked what the handset thinks you have used to see if it matches with what EE are saying?

Seems the SG4 counts its usage according to this

In reply to a post by pcoventry76:

And the unlimited data would have helped you. 3 do 15Gb for £25 a month on a contract.

The One Plan SIM-Only deal dropped to £15 from July, on a 12 month contract, or £18 on rolling monthly contract. I know OP isn't after another phone but if using the internet from one location, it would be possible to switch a cheapish Android into a hot-spot for 3-4 devices, as the One Plan not only provide unlimited data but tethering too. I've bought s/h Android mobile for around £40 on Ebay, but acknowledge not ideal for OP. I think Three should offer something higher than 15 GB given the way they have dropped the cost of the One Plan and that has texts and voice calls too...

I used Three from 2008 for 4 years (15 GB/month for £7.50 as there was a half price deal on in 2008) but that was on a dongle. Bought the ZTE mains-powered wireless router that shared the USB modem but unfortunately the One Plan SIM needs to go in a phone...

I switched to T-Mobile in January but after 6 months on their Full Monty (unlimited everything) they had removed so many masts here near Liverpool that they allowed me to cancel the contract 6 month early. (Handy I got £101 cashback when I signed up, so it ended up breaking even... ie pretty much free to me). I'm back with Three and £13/month gets me unlimited data and a low end Blackberry mobile (but the SIM is now in one of my Android mobiles).

Are you only using mobile devices? Only ask because of course someone with a laptop or desktop might have 'system updates' enabled and could download quite a lot of data... Also, any chance someone else using your connection - it is no doubt protected with encryption...

Sorry, just covering the basics (for someone else who might come along in future)