Ive cured the problem by buying a 4G router from Amazon. TP Link. Not one drop out or speed problem now in 2 weeks.

Agreed. I got a TP-Link TL-MR6400 for £70 on Amazon (B016ZWXYXG).

Seems reliable. I use it with a 24-month SIMO contract.

Much as I'd prefer a gigabit port and AC, I see this as a 12-month stopgap until 5G-and-band-43 hardware becomes available at a reasonable price.

Update: Three still claiming an update is due 28th August that will fix the issue. I'm sceptical but have ordered the TP link 4G router that other members have kindly recommended. Thank you.

Also noticed in other news that Three have announced that they are now supplying new users of HomeFi with the Huawei B525.... hmmmm I wonder why???? B311 and Three absolutely shocking now for 5 weeks...�.

My B311 seems to be working fine.

I have just signed up for a HomeFi deal where checking the coverage said i was in a great area and supervoice is available..

I set it up and the first test on the first day gave me around 12mb download.. this annoyed me but it was late at night so i left it.

the next day it was terrible around 1-2mb download and the three website said my area has issues.

today is day 3 and running multiple tests its as max of 12mb and as low as 4.


To me this is terrible as i was sold it as it could achieve up to 150mbs. They sent me the 311 and i see no update...

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Currently i am in 2 minds (ordered online) so i can either cancel the contract within the 14 days and look at my other options or speak to them to try the B525 i think it was (that was mentioned)..

What are your views and thoughts? also is location in the house important? currently its just below a window and i have no idea where the mast is to try and point it towards that in attempts to boost speed.

also i cant seem to find in the router settings anything that shows speed.. i am having to use the google speed test..

You need to know where the last is and position router accordingly, I cannot get 4g connection with router inside inside, B525 with external directional antenna pointing at mast gets 4g and 50mbps download.

Who told you you'd get 150mbps?

supervoice just means they have the low band enabled typically, which is actually the slowest for data. Lower band penetrates walls e.g. concrete better so is great for voice calls

Where I am in London I can only get onto band 20 (low band) and my speeds are like 1Mbps on 3. Each area is different, you are just in a spot where you are likely stuck on the low band and/or usage is high.

If you have an Android 4G phone and put the or a Three SIM in it, the App LTE Discovery will point at the mast it connects to, and lots of info about the signal. It's possible of course at different parts of the house it would choose a different mast if things are as bad as you say.

I expect Apple have a similar app.

There are no third party apps on iPhone that can do that (apps just don't have access to any details on the mobile connection on iOS).

However there is the builtin field test mode, accessed by dialing *3001#12345#*