I'm glad it's all sorted now.
Call me old-fashioned, but I really dislike the NTE5C master socket. It just feels cheap and nasty, which is probably because it's cheap and nasty. The SSFP (DSL filter) is knocked off the front too easily because the clips aren't very strong. I usually resort to white gaffer tape to hold the filter on.
I also don't like the lack of a place to attach the incoming cable to the back of the socket with a cable tie.
Or I wouldn't like it if I'd ever fitted one, which of course I haven't, obviously 🤥
I wouldn't like to say how many master sockets are used by Openreach in just one day, but clearly it's lots! So any manufacturing costs that can be saved by redesign will save a pretty penny. We therefore end up with something that is right on the edge of functionality and visibly acceptable (and maybe just below par).
I too was surprised that the incoming supply cable could not be tied down, but then again under normal circumstances it would never be detached from the pattress. I would say that its biggest oversight in design is that two sockets cannot be mounted side by side as you would then have extreme difficulty in removing the cover of either.



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