Your latest post clarifies the point about your neighbours being able to get FTTP and you not, you need to escalate to [removed by tbb] which is high level complaints.

Edited by seb (Mon 02-Feb-26 21:38:58)

The phrasing on that page about the UG feed doesn't correspond with what you're seeing (poles). Have any of your neighbours actually got an FTTP service installed?

In reply to a post by jpm:

The phrasing on that page about the UG feed doesn't correspond with what you're seeing (poles). Have any of your neighbours actually got an FTTP service installed?

The OP is not an engineer so may want to translate, UG feed means underground feed rather than an overhead feed that would normally be associated with poles.

ceg84

Just post your postcode,

Risk: if your info is correct this will identify your house

Benefit: There are people in this thread that can help if there is a database error or explain what the actual problem is.

can you confirm what cabinet / exchnage you are on as that will help me understand what as happended and what your options are

In reply to a post by kitcat:

ceg84

Just post your postcode,

I think thats a clear No

I agree!

but difficult to help without the detail.

In reply to a post by ceg84:

Unfortunately what I was told re cabinets was from the provider. I don't know how to post a screen shot. FTTP is not listed for my property but it's for every other house on the street.

did you get FTTP to your home in the end ??
did you email Clive Selley CEO at BT Openreach?

Edited by deleted (Mon 14-Mar-22 21:06:10)