Obit peering problems?

Anyone on an Obit connection experiencing problems with some sites?
I'm connected on Vivaciti's broadband complete package.

The kids are having particular issues with http://euw.leagueoflegends.com/

Connecting through a VPN resolves the problem.

I would drop a ticket to Vivaciti. What sort of problems are you seeing?

Pinging euw.leagyeoflegends.com [67.215.65.132] with 32 bytes of data:

Reply from 67.215.65.132: bytes=32 time=33ms TTL=58
Reply from 67.215.65.132: bytes=32 time=33ms TTL=58
Reply from 67.215.65.132: bytes=32 time=34ms TTL=58
Reply from 67.215.65.132: bytes=32 time=34ms TTL=58

Ping statistics for 67.215.65.132:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 33ms, Maximum = 34ms, Average = 33ms

Thanks for that. Seems ok this morning.
I'll keep an eye on it tonight and maybe do a trace if the problem comes back.

Basically the game was dropping connection/timing out. An update they were trying to download was extremely slow but shot up after connecting through VPN.

I'll send a ticket if I get the same issue tonight.

Noticed you pinged a different address, extra 'y'.

Pinging euw.leageoflegends.com [69.43.161.172] with 32 bytes of data:
Reply from 69.43.161.172: bytes=32 time=165ms TTL=49
Reply from 69.43.161.172: bytes=32 time=165ms TTL=49
Reply from 69.43.161.172: bytes=32 time=165ms TTL=49
Reply from 69.43.161.172: bytes=32 time=165ms TTL=49

Tracing route to euw.leageoflegends.com [69.43.161.172]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms system.clearos.lan [192.168.2.1]
2 17 ms 17 ms 16 ms 77.107.128.18
3 16 ms 18 ms 17 ms abr01v9.tn3.o-bit.net [77.107.129.49]
4 17 ms 18 ms 17 ms 77.107.128.252
5 17 ms 16 ms 37 ms gi3-0-3.ar01.tn5.bb.gxn.net [212.241.240.161]
6 18 ms 18 ms 18 ms 195.66.224.130
7 106 ms 107 ms 108 ms vb1042.rar3.nyc-ny.us.xo.net [207.88.13.202]
8 181 ms 167 ms 167 ms te-3-0-0.rar3.washington-dc.us.xo.net [207.88.12.74]
9 168 ms 169 ms 166 ms te-3-0-0.rar3.atlanta-ga.us.xo.net [207.88.12.9]
10 167 ms 167 ms 167 ms te-3-0-0.rar3.dallas-tx.us.xo.net [207.88.12.2]
11 233 ms 165 ms 165 ms ae0d0.mcr2.sandiego-ca.us.xo.net [216.156.0.126]
12 165 ms 165 ms 165 ms 216.55.27.26
13 166 ms 166 ms 165 ms ge5-1-6509-a.castleaccess.com [69.43.169.80]
14 166 ms 167 ms 170 ms 69.43.129.188
15 166 ms 166 ms 165 ms 69.43.161.172

Trace complete.

The one you pinged

Pinging euw.leagyeoflegends.com [67.215.65.132] with 32 bytes of data:
Reply from 67.215.65.132: bytes=32 time=16ms TTL=58
Reply from 67.215.65.132: bytes=32 time=16ms TTL=58
Reply from 67.215.65.132: bytes=32 time=16ms TTL=58
Reply from 67.215.65.132: bytes=32 time=17ms TTL=58


Also having intermittent Iplayer problems:
Iplayer test

Download.........16486
Streaming 1......784
Streaming 2......16401
Streaming 3......16197

Been seeing similar issues which look to be packet loss. My tests showed issues with lost packets to Telia and forward hops from there.

I reported it to Vivaciti yesterday and provided them with a couple of IP addresses I was having issues with, they said they were going to look into it from their lab, but as it's the weekend I'm unsure if I'll hear back before Monday.

Glad to hear it's not just me though.

No idea how that 'y' got in there. Here's a ping to the IP address you have listed for clarity.

Pinging 69.43.161.172 with 32 bytes of data:

Reply from 69.43.161.172: bytes=32 time=183ms TTL=49
Reply from 69.43.161.172: bytes=32 time=188ms TTL=49
Reply from 69.43.161.172: bytes=32 time=188ms TTL=49
Reply from 69.43.161.172: bytes=32 time=183ms TTL=49

Ping statistics for 69.43.161.172:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 183ms, Maximum = 188ms, Average = 185ms

Not brilliant I admit but about right for a US based server.

Edited by Banger (Sat 15-Sep-12 14:51:30)

I am with Vivaciti (obit network) and am also seeing problems with certain sites and my son is complaining of gaming lag. I am still having slow to resolve pages or non resolving right now, so this is wide spread.

Just been trying to install Guild Wars 2 for the last few hours downloading patches at between 0 and 10Kb/s!

Switched back to a VPN connection and restarted the installer and now downloading at 1MB/s.

Think I'll add a ticket and suggest others do the same. Might raise the profile of the issue.

Hi,
It would seem there was some issues with the Telia network, we have done some testing on our side and as of this morning all seems OK, but if anyone is still having problems let us know.

In reply to a post by vivaciti:

Hi,
It would seem there was some issues with the Telia network, we have done some testing on our side and as of this morning all seems OK, but if anyone is still having problems let us know.

I'm still getting problems on and off, will drop an email to support later if problems persist.

I am also seeing problems from certain web pages still.

I do not feel the need to send a ticket as you are aware of the problem.

If you could run a tracert to the places you are having an issue with the more information we get the better. you can post it here if you like and we can pick it up.

>tracert www.bbc.net.uk

Tracing route to www.bbc.net.uk [212.58.244.71]
over a maximum of 30 hops:

1 9 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 40 ms 30 ms 30 ms 77.107.128.18
3 42 ms 32 ms 29 ms abr01v9.tn3.o-bit.net [77.107.129.49]
4 31 ms 33 ms 31 ms 77.107.128.252
5 75 ms 60 ms 55 ms gi3-0-3.ar01.tn5.bb.gxn.net [212.241.240.161]
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 32 ms 31 ms 43 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
10 32 ms 36 ms 35 ms 132.185.255.148
11 32 ms 32 ms 32 ms bbc-vip116.telhc.bbc.co.uk [212.58.244.71]

Trace complete.

tracert euw.leagyeoflegends.com

Tracing route to euw.leagyeoflegends.com [67.215.65.132]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms home.gateway.home.gateway [192.168.1.254]
2 41 ms 30 ms 34 ms 77.107.128.18
3 128 ms 78 ms 52 ms abr01v9.tn3.o-bit.net [77.107.129.49]
4 34 ms 35 ms 31 ms 77.107.128.252
5 41 ms 45 ms 36 ms gi3-0-3.ar01.tn5.bb.gxn.net [212.241.240.161]
6 39 ms 47 ms 43 ms gi0-2.rtr1.lon.opendns.com [195.66.225.70]
7 38 ms 33 ms 32 ms hit-nxdomain.opendns.com [67.215.65.132]

Getting real problems streaming any video, Vimeo is all but impossible for me. Also downloads are all over the place too. One minute they are 10kb/s the next 300, 700 etc. Rapidshare especially. Also emails are very slow to load any pictures when opened.

Edited by deleted (Tue 18-Sep-12 14:47:57)

Can you raise a ticket with this information as we need to link it to your account.

Done.

Mine seems to back on track tonight how is everyone else's

Still getting the same packet loss here. Been working with Vivaciti who have been great by the way =) Hopefully it'll be sorted soon.

Spoke to soon.

Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.254
2 16 ms 16 ms 18 ms hg03-gw.tn3.o-bit.net.128.107.77.in-addr.arpa [7
7.107.128.119]
3 17 ms 16 ms 16 ms abr01v9.tn3.o-bit.net [77.107.129.49]
4 16 ms 16 ms 16 ms 77.107.128.252
5 33 ms 55 ms 62 ms gi3-0-3.ar01.tn5.bb.gxn.net [212.241.240.161]
6 * * * Request timed out.
7 * * * Request timed out.
8 17 ms 16 ms 17 ms ae1.er01.rbsov.bbc.co.uk [132.185.254.46]
9 20 ms 17 ms 19 ms 132.185.255.60
10 17 ms 17 ms 17 ms 212.58.241.131

Trace complete.

I have submitted a ticket now in hope that it will help us all.

17ms? What do you normally get?

First hop is 16ms. 34ms is my average to BBC.

Had another look last night and all seems OK for me.
Updated ticket accordingly.

Gary

Things were still so-so last night for me but all seems normal once more this morning, better update my ticket now accordingly.

Hi,
The NOC team think they have located the issue and are asking all those effected to re-test and let us know if they are still seeing the issues.

Hi it was the 62 ms that was out of the ordinary but the team have fixed this and its 17 all the way now.