In reply to a post by nofappingway:

ADTRAN 814-v6 Home Gateway Unit. Wi-Fi 6 GPON HGU

Yes.. this is the Router (4th one..!) that got installed. Listen to the install team when they try to activate it. I've been told that the firmware was the issue (trying to find out what version) and as some of you know, it has Admin, Support, User accounts.

The GUI is very restricted on the User account, so I have asked for admin rights. Lets see.

But over all - Not bad just for the service. just have to add the "toys" now.

have fun

Installed yesterday. This is the bridge unit from Adtran (adtran sdx611) they gave - tiny. Next to an Amazon Echo for scale

https://i.ibb.co/sjBmmwk/IMG-5317.jpg

Unfortunately no internet yet; it's not getting an IP. Engineers claim it's all set up as it should and getting a signal, so hopefully tech support will be able to turn it on.

Look at your photo I can not see an Ethernet cable? All I can see if fibre connection and power lead.

https://supportcommunity.adtran.com/t5/GigE-ONTs/SDX...

Ha. Yes, just removed it while I was repositioning.

Were you given a username and password, or are those not needed with FTTP? I'm still not online. Each time I try, it fails to get an IP - have tried plugging it into my laptop, and the wifi hub, but no joy. I'm hoping it's an easy fix for them to make remotely but so far communication (albeit at the weekend) hasn't been great...

You have check thing network properties are set to get ip/dns automatically for both IPv4 and IPv6?

Also could have firewall software blocking network connections?

Best of luck

In reply to a post by nofappingway:

With my kit, they had to do it which they did remotely. Took a couple of days.

Would you mind sharing your settings? PPPoE? Did you have a username/password? Or just dynamic IP?

Its a PPPoE connection with a unique username and password.

Thanks. Up and running.

Hey Mikee,

I sent you a PM, but I don't think you got it.

Did they give you admin rights to the router?

Mine is booked to be installed now for Tuesday. What does the internal termination look like?