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Standard User bdo212
(newbie) Sat 19-Apr-25 08:41:44
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Fibrus Installation


[link to this post]
 
Hello,

Fibrus are installing fibre in my area in Cumbria and I am trying to think about the best way to have it fitted. What do they install? Is there an external box which then has a fibre link to the ONT or does the fibre cable come directly from the the pole/duct to the ONT?

Thank you
Standard User Pheasant
(eat-sleep-adslguide) Sun 20-Apr-25 10:43:49
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Re: Fibrus Installation


[re: bdo212] [link to this post]
 
Seeing as no one else is helping you chap…

Taken from https://fibrus.com/help-eero/installs/

On the day of your installation
An engineer will visit your property within the confirmed time slot we have given you to install the new line. Someone over the age of 18 (who can agree route and completion of install) will need to be home for the appointment slot as well as a few hours after in case your engineer arrives towards the end of the slot. 

A cable that connects you to our Full Fibre network will be fitted on the outside of your property. A small hole will be drilled on the outside of your home to connect this cable to the powered wall mounted unit inside your home. 

A wall mounted ONT will be installed in your home and connected to your router. The ONT and router will need to be close to each other. Your router will also need to be placed near a power socket.  Once connected, the engineer will test the connection using one of your devices. 

Depending on your area, and underlying network build, we may utilize your existing Openreach fibre line and Optical Network Terminal (ONT). In these scenarios you will be notified in advance of a minimum 14 day lead time, that your service will be remotely activated and you will receive instruction on how to set up your eero Router(s) and other Fibrus equipment.
Standard User rarrar
(member) Mon 02-Mar-26 18:46:00
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Re: Fibrus Installation


[re: bdo212] [link to this post]
 
Just had Fibrus installed - Cumbria- only Fibre option.
Fibre was run in trunking up to house wall.
Splicing of external fibre was done in an external box and then through wall to ONT which was placed where I wanted it.
Told external Splicing box allows external fibre faults to be dealt with without needing access.
The eero routers work very well even though I am suspicious of this cloud based setup with no browser login.


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Standard User Taras
(eat-sleep-adslguide) Mon 02-Mar-26 20:49:54
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Re: Fibrus Installation


[re: rarrar] [link to this post]
 
In reply to a post by rarrar:
Told external Splicing box allows external fibre faults to be dealt with without needing access.


The csp box helps in two ways, if theres an issue from the csp to the pole or underground it can be sorted with out anyone needing to be at home. but if theres an issue between the ont and the csp they can resplice a new fibre pig tail to the ont. Basically it reduces on field fix time (in theory)
Standard User bdo212
(newbie) Sun 28-Jun-26 08:07:02
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Re: Fibrus Installation


[re: rarrar] [link to this post]
 
Thank you for your help. I am still waiting for my installation but I understand it will be made available over the summer/early autumn…

The concern I have is that we will be doing some renovation work which will mean I need to move the external box. Is the cable from the external box to the internal ONT connectorised on both ends? If so, it is an easy move for me to do (and then I can order the fibre asap and benefit from it before we do the renovation work). However, if the internal cable is also spliced, I’d need to get Fibrus back out to do this which would presumably cost a lot.

Thanks!
Standard User Michael_Chare
(knowledge is power) Sun 28-Jun-26 13:36:58
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Re: Fibrus Installation


[re: bdo212] [link to this post]
 
I have a Plusnet FTTP service, The cable end that plugs into the ONT could be removed. The other end was welded to the cable that comes out of the ground, and so could not be moved. The cable was attached to the external wall using cable clips.

Michael Chare
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