All back on here as of 5 mins ago

But "may" infers "are" in this context. And you could claim that any point in time that anything "may" affect others. It doesnt give an indication of the scale, as I (and probably many others) have no idea of the size of Telehouse.

We have heard tales of woe in the way PN have UPS configured in the past at their HQ, so it doesnt seem surprising that the UPS arent setup for full redundancy in Telehouse either.

Its nice to see they have resorted to consultants too.

We couldn't even connect on dialup to do a mail pull from the smtp autoturn server.
If things don't pickup in the next few months then I'll definately pull the plug on our 2 business accounts. We need a reliable service and simply put Plusnet don't fit this profile anymore.

Shoddy service !!

I've looked around some ADSL providers and don't see anything.

The fact I am posting this tells me that the whole of telehouse docklands has not gone down, its where our servers are. Telehouse has several UK locations, so its not 100% clear if we are talking about Docklands or another Telehouse building.

Power in Data Centres is often an issue during the hottest weather, so to get problems when its a bit cooler is a surprise.

Andrew

Our servers in Telehouse North were not affected either.

I imagine the fuse in the 4 Way probably went.

Their service is truly shocking.. either they are incompetent or have the worst luck in the business, either way I'm outa here once my first year is up.

Still cant connect via pop3 but at least I can now brows the web.

The damn thing has been down since before 8.30 am this morning. Can't even
access via dial up. The first 2 hours each morning are our busiest time and
we can't be contacted AGAIN. The [censored] web site is down so people can't
even access our phone number
Anyone recommend an alternative unlimited access that also provides hosting?

Now come on - be fair - I am sure they would have had a redundany hot-swap standby 13 amp fuse...

Newnet have recently introduced some interesting business deals which I'm looking closely at in light of todays problems.

too be fair. if it was telhouse its not exactly plusnets fault.

This would have to be the first major service outage that i can remember that wasnt their fault.

Not exaclty having alot of luck :/