No Fixed Download Limits- Lying again

"No fixed download limits"
is what Plusnet put under their Broadband Premier.
That's what I'm on (well until I get the MAC code and leave).
So I was surprised to get a mail last night stating the following

"As a {actual_product} customer, you receive a monthly peak-time usage
allowance of 20GB. This allowance ensures that everyone gets a fair share
of our network resources during peak hours (4pm - Midnight). "

So now I'm a customer they e-mail saying i have a 20GB allowance (limit) Peak time.

How very Strange.


When I changed to "Premier" in Jan, It was 30GB Peak time allowance
Now when I Iog in I get
"More inclusive usage upgrade
Free increase in peak-time usage allowance on our Basic, Plus and Premier products."
They have increased it to 20GB
Well that's 10G LOWER than Jan (Plusnet call that an increase)
But it's not really even 20GB as they start limiting at 13GB (when you knowingly cut the speed of a service that is limiting).

When will Plusnet stop lying?

When you exceed your allowance you get capped to modem speeds.

Theres nothing to stop you from downloading the Internet you just have to do it at a Severly Reduced rate. Hence PlusNets definition of no Fixed Download Limits. As your connection will never be 100% turned off they are justified in their definition.

Right or wrong thats how it is and is becoming on a lot of ISPs now.

Edited by UKSMS (Tue 29-Aug-06 11:45:28)

In reply to:

---

"The highlights include an increase from 50MB to 450MB of included peak-time usage for PlusNet

Stay spam free with SpamPal: www.spampal.org

Powered by plusnet and coffee...