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Standard User Kurvenal
(learned) Fri 13-Oct-06 11:53:37
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Why have I not received my LLU MAC??


[link to this post] 		 
I initally contacted PlusNet on 27 September telling them I wanted to migrate to another ISP and needed a MAC. On Saturday 30 September an internal request was finally initiated to get me a MAC. On Monday 2 October I was advised: "We have now requested your MAC key. Please note that this can take upto 7 days for our suppliers to respond with this MAC key." It is now Friday 13 October, and I have not heard a peep from PN about my MAC in spite of repeated requests for an update.

Is anyone else having the same experience trying to get an LLU MAC?
Standard User Kurvenal
(learned) Mon 16-Oct-06 15:40:35
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Re: Why have I not received my LLU MAC??


[re: Kurvenal] [link to this post] 		 
Got my MAC key today, 16 October, with an apology from PlusNet who blamed the delay on Tiscali.

Good luck to all others trying to do the same.
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