In reply to:

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I find this to be the case of almost all shareholder owned businesses

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Ah yes, you can't beat the good old centrally planned communist economies. Shame they don't actually work.

Well Plusnet did go down the pan when they became a PLC. It's not surprising for the reasons that have been highlighted. Plusnet has an obligation to protect the interests of its shareholders.... I prefer doing business with a company that is more interested and able to protect the interests of its customers.

Edited by deleted (Sat 14-Oct-06 19:40:47)

The two objectives don't have to be opposing or exclusive because a company offering good customer experiences can also make excellent profits. The shame is that PN only aimed at one aspect, at the cost of the other and I have no doubt it had something to do with corporate arrogance, greed and a belief that a few customers choosing to leave was not an issue but ultimately they didn't plan long term to keep both happy.

Edited by rsharma (Sat 14-Oct-06 21:34:21)

yeah the capitalist where the rich few get richer by feeding of the majority poor

I think something in the middle is the best, I got nothing against people making money but many corporations take it too far mainly large PLCs banks etc. Too many people forget that when you die your money doesnt go with you.