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Standard User Oliver341
(fountain of knowledge) Thu 26-Feb-09 14:36:07
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Sales contact form broken?


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I'm trying to send Plusnet a pre-sales enquiry from http://www.plus.net/my.html?action=conta... . However when I send it I just get a blank form returned again.

Is this form broken?

Oliver.
Standard User deleted
(deleted) Thu 26-Feb-09 14:56:46
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Re: Sales contact form broken?


[re: Oliver341] [link to this post]
 
Hi Oliver,

Thanks for this, it does look like there may be an issue here. I'll get our developers looking into it, in the mean time are there any questions I can answer for you?
Standard User Oliver341
(fountain of knowledge) Thu 26-Feb-09 15:03:22
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Re: Sales contact form broken?


[re: deleted] [link to this post]
 
Thanks. It was more a question for a friend who is with Plusnet. She has been with Plusnet for 11 months and is thinking about signing up to Plusnet Value. Would she get the free wireless router if she does so?

Oliver.


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Standard User deleted
(deleted) Thu 26-Feb-09 15:48:26
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Re: Sales contact form broken?


[re: Oliver341] [link to this post]
 
Hi Oliver,

If she elects to take the 18 month contract, then yes.

It's not available on a 12 month contract though.
Standard User Oliver341
(fountain of knowledge) Thu 26-Feb-09 15:54:59
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Re: Sales contact form broken?


[re: deleted] [link to this post]
 
Plusnet Value is only available on an 18 month contract though I thought? Also, does she have to wait until her 12 months are up on her original package or can she switch now and get the router?

Oliver.
Standard User deleted
(deleted) Thu 26-Feb-09 16:07:36
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Re: Sales contact form broken?


[re: Oliver341] [link to this post]
 
It is now available on a 12 month contract for existing customers without the router http://community.plus.net/forum/index.ph...
Standard User deleted
(deleted) Thu 26-Feb-09 16:26:18
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Re: Sales contact form broken?


[re: deleted] [link to this post]
 
But SHOULD be available for out of contract customers with no contract, without modem or introductory discount but so far PN are not replying to that question.
Standard User deleted
(deleted) Thu 26-Feb-09 16:29:25
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Re: Sales contact form broken?


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Agreed - doesn't really apply to me as I took the BBYW 10GB special offer
Standard User deleted
(deleted) Thu 26-Feb-09 16:58:02
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Re: Sales contact form broken?


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Not looking to switch to the newer products as a) usage to high b) market 2 exchange.. but fail to see the sudden need to insist on contracts for a change of product.
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