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Standard User deleted
(deleted) Wed 04-Mar-09 18:03:09
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Plusnet Pro - Contract length???


[link to this post] 		 
Hi guys

Signed up for plusnet pro today at £19.99 per month. When I signed up I could have sworn it said it was a 12 month contract but reading the email they just sent me confirming my account it states its an 18 month contract.

Any ideas?!
Standard User wingco1
(eat-sleep-adslguide) Wed 04-Mar-09 18:21:06
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Re: Plusnet Pro - Contract length???


[re: deleted] [link to this post] 		 
A BT landline is required for Plusnet Pro. Minimum contract length of 12 months applies.

Raise a ticket and point this out,

http://www.plus.net/residential/broadband/pro.shtml

+++++++++++++++++++++++++++++++++++++++

Now on Sky Max. Still a big fan of IDNet smile

"Nearly all men can stand adversity, but if you want to test a man's character, give him power."
Abraham Lincoln
16th president of US (1809 - 1865)

http://www.speedtest.net/result/372650892.png
Standard User 50pence
(fountain of knowledge) Wed 04-Mar-09 20:49:43
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Re: Plusnet Pro - Contract length???


[re: wingco1] [link to this post] 		 
It will be 18 months with free hardware I think.

Paperless office - Never! | Wireless home - April 2004.

E6550 2 x 2.33ghz, 1333mhz FSB / 4096MB memory / WD Raptor 80GB @ 10,000rpm / WD Caviar 320GB @ 7200rpm / 8600GTS / X-Fi Xtreme Music / XP Professional SP3
ISP: plusnet Pro - 7520Kbps / 448Kbps

"The reasonable man adapts himself to the world;
the unreasonable man persists in trying to adapt
the world to himself. Therefore, all progress
depends on the unreasonable man." Shaw, 1903.


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Standard User deleted
(deleted) Wed 04-Mar-09 20:58:06
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Re: Plusnet Pro - Contract length??? *DELETED*


[re: wingco1] [link to this post] 		 
Post deleted by greyposter
Standard User wingco1
(eat-sleep-adslguide) Wed 04-Mar-09 21:09:16
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Re: Plusnet Pro - Contract length???


[re: 50pence] [link to this post] 		 
It will be 18 months with free hardware I think.

Well it doesn't say that. It says, "Free wireless router" without an *.

+++++++++++++++++++++++++++++++++++++++

Now on Sky Max. Still a big fan of IDNet smile

"Nearly all men can stand adversity, but if you want to test a man's character, give him power."
Abraham Lincoln
16th president of US (1809 - 1865)

http://www.speedtest.net/result/372650892.png
Standard User Apprentice
(fountain of knowledge) Wed 04-Mar-09 21:09:23
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Re: Plusnet Pro - Contract length???


[re: 50pence] [link to this post] 		 
It will be 18 months with free hardware I think

Well, I read it that PRO comes with a router and the contract was for 12 months??? smile

Glad I stayed with MAAF.

Alastair
madasafish
2Mbps
"sun setting sometime"
Standard User deleted
(deleted) Wed 04-Mar-09 22:15:30
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Re: Plusnet Pro - Contract length???


[re: deleted] [link to this post] 		 
Thanks for all your replies. I`ll raise a ticket about it and let you know what they say.

There seems to be some sort of unspecified problem with my order at the moment. They havent told me what yet.
Standard User deleted
(deleted) Thu 05-Mar-09 07:43:44
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Re: Plusnet Pro - Contract length???


[re: deleted] [link to this post] 		 
Just recieved a reply to my ticket that says its a 12month contract althought they didnt mention why the email they sent me clearly states its 18 months.
Standard User deleted
(deleted) Thu 05-Mar-09 08:03:57
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Re: Plusnet Pro - Contract length???


[re: deleted] [link to this post] 		 
Just recieved a reply to my ticket that says its a 12month contract althought they didnt mention why the email they sent me clearly states its 18 months.
-----
That could be because they intend to again exploit the ignorance of the majority who don't visit forums -- by holding those who don't raise a query to an illegal 18 month contract.

Simon
Standard User deleted
(deleted) Thu 05-Mar-09 08:10:07
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Re: Plusnet Pro - Contract length???


[re: deleted] [link to this post] 		 
It quite clearly states that its a 12month contract when you sign up. The email is obviously incorrect.
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