In reply to a post by reserved:

Looking at it a different way

Indeed !

An excellent list of ISPs whose users aren't generally impressed.

.........Even the ticket method only came as a concession when early complaints were made, and it seems absolutely clear that the management intend to lock people into the 18 months whenever possible.

That stinks!..........

Fair comment I reckon....my views on long contracts have been stated. I would add that people should have the opportunity to to make an informed decision...and have all the facts available.

Looking at it a different way

Tends to suggest you think Plusnet are the best of the worst

Micro managed by BT or old habits from PN.

Make your mind up.

>>One day the penny will drop.

I have no illusions about ISPs, nor loyalties, it is a business no more no less. Loads of them and each to his own. I do have the illusion thought that front line staff should not be maligned by being accused of being complicit in a conspiracy to lie.

Mess up or conspiracy?...I go for mess up every time,.... now that is something that people are good at.

Yep "mess up" is a euphemism

Me too and I came over from Zen no probs so far

Ironically I'll be doing a cease soon.

I have the offer terms if you no longer have them, and would be pleased to help out with a copy if you need them, as from my experience they try to take advantage of the offer no longer being on their website by "making up" the offer conditions to their advantage.

Also be prepared for them trying to say they don't know anything about you having been on the trial.

I'm just doing a full cease on BB and telephone. Cutting my clothe during the credit crunch.

Sad to hear...

It's due to the utilties firms being greedy, imo.