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I'm considering leaving plusnet as i don't think they are the best value anymore.
I have a home phone package to go along with the broadband which i don't want to get rid of.
I just want to know that if i leave plusnet with a MAC code, will this affect my home phone service, or will this continue without change?
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Do you pay line rental to Plusnet?
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Now on Sky Max. Still a big fan of IDNet
"Nearly all men can stand adversity, but if you want to test a man's character, give him power."
Abraham Lincoln
16th president of US (1809 - 1865)
http://www.speedtest.net/result/372650892.png
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Looking at their website, I don't think they do phone alone packages; not many providers do, only BT and TalkTalk I found.
1999: Freeserve 44K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg BB
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I would imagine that to migrate the broadband, the phone line would need to be returned to BT first.
+++++++++++++++++++++++++++++++++++++++
Now on Sky Max. Still a big fan of IDNet
"Nearly all men can stand adversity, but if you want to test a man's character, give him power."
Abraham Lincoln
16th president of US (1809 - 1865)
http://www.speedtest.net/result/372650892.png
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I believe that there is no problem in retaining the phone package after migrating the broadband
However as the Plusnet forum search doesn't work I can't find where it was said
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Hi
OK, i have just migrated from plus (home phone still with them) just keep on the ball and after migration update (or create) a ticket ensuring your account is downgraded to pay as you go free.
QUOTE FROM TICKET CSC AGENT
"Please downgrade the account to pay as you go free, so customer can still keep their home phone with us....."
END QUOTE
IAn
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Hi
OK, i have just migrated from plus (home phone still with them) just keep on the ball and after migration update (or create) a ticket ensuring your account is downgraded to pay as you go free.
QUOTE FROM TICKET CSC AGENT
"Please downgrade the account to pay as you go free, so customer can still keep their home phone with us....."
END QUOTE
IAn That presumably being a dialup service. Most of those with other ISPs require at least one dialup every 60 or 90 days. Which is simple, but easy to miss after a few months.
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Plusnet don't - all you have to do is download your emails every month or so
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I believe that there is no problem in retaining the phone package after migrating the broadband
However as the Plusnet forum search doesn't work I can't find where it was said I remember it.
It was very recent on this site, but I don't think it was in the Plusnet forum. Just at the moment I haven't managed to find it, but a Plusnet rep said migration out from a phone/broadband bundle was permissible whilst retaining the phone package.
Though a while back I established that if someone transferred their phone from BT to Plusnet only Plusnet broadband was allowed. (A change from earlier policy).
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A work colleague of mine migrated his broadband to O2 several months ago. His phone line is still managed by PlusNet so they definitely can do it.
Ian Stirling
O2 Broadband Standard
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