Is there a problem with webmail?

hi,
Anyone else unable to see email content on webmail?
Can login and see email list but get blank screen when trying to display.
Also service status says: Service Status is currently being updated, please try again later
for at least the last 15min. Never seen that before.
Thanks

Post deleted by sem9999

working OK here

Thanks definitely still not working for me - Firefox gives a blank page and IE says Internet Explorer cannot display the webpage
Strange considering I can login and view the list of emails with no problem.
I'll open a ticket.

Hi there,

We've seen a few other customers reporting problems too so an internal problem has been raised for further investigation (ref: 58434).

I'll try and report back as soon as I know more.

Edit: right, a quick update. We've tried to make an educated guess regarding the times people reporting the problem were experiencing issues, and it seems that the majority of sessions were going to a particular Webmail server. We've removed this from service now so if people can log out, close their browser, reopen it and try again then I'd appreciate some feedback on whether or not the problem still exists..?

Edited by deleted (Wed 30-Sep-09 09:47:04)

Yes working fine for me this morning -have put comment on ticket to this effect.

Looks like the problematic server was segfaulting yesterday but we can't work out why as it seems OK now.

We've put it back in service so please shout up if the problem rears its head again.