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Although I've "upgraded" to Plusnet Pro (moved to ADSL2+ from ADSLMax), apparently the upstream sync is capped at 448kbps - so says the reply to a ticket I have on the go at the moment anyway. The reason given is to prevent line instability.
So how come everyone else in the universe on ADSL2+ is syncing at 1Mbps+ upstream quite happily, I wonder...
Anyone else come across this issue?
[Yes I have an open ticket for this, just thought I'd poll others' views in the meantime]
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what are the rest of your stats like ?
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Will post them when I get home - at work at the moment.
I know that the upstream noise margin is something ridiculous like 2147483647dB, which I'm guessing is done to enforce the lowest sync rate (the reply to my original ticket says that they like to keep users at the minimum so it's clearly deliberate).
My downstream noise margin was 3dB when I looked the other day (sync at about 15Mbps)
I'll post proper figures later.
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We do 2 different uploads on ADSL2+, there is no additional cost for the higher one. We set it at 448 on new installs simply for stability, it only really tends to affect lines that see lower than 5/6Mb anyway so I can't see any issues on altering yours to the higher speed.
If you want to let me know a ticket number from your account, or your username I'll go place an order to remove the restriction.
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The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
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Wow, that was one swift reponse!
PM Sent - thanks Chris 
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Order placed, due to complete tomorrow.
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The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
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I know that the upstream noise margin is something ridiculous like 2147483647dB, which I'm guessing is done to enforce the lowest sync rate (the reply to my original ticket says that they like to keep users at the minimum so it's clearly deliberate). It's a bug in the reporting by the router firmware. Speedtouch 585 I think?
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It's a bug in the reporting by the router firmware. Speedtouch 585 I think?
Happens with Netgear too.
+++++++++++++++++++++++++++++++++++++++
Now on Sky Max. Still a big fan of IDNet
"Nearly all men can stand adversity, but if you want to test a man's character, give him power."
Abraham Lincoln
16th president of US (1809 - 1865)
http://www.speedtest.net/result/372650892.png
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what are the rest of your stats like ?
This is being sorted now, but I said I'd post these so here they are (basic stats anyway):
Downstream Upstream
Connection Speed 15227 kbps 448 kbps
Line Attenuation 15 db 3.5 db
Noise Margin 8 db 2147483647 db
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Line Attenuation 15 db
How much do you pay to rent a flat in the exchange?
jelv
Plusnet user since November 2001
Plusnet Community forums: http://community.plus.net
Constructive help from a large knowledgeable group of current Plusnet users
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