With Plusnet you soon recover the £5 one-off charge for a fixed (static) IP address when comparing prices. Apart from the tbb BQM very few people need a static IP address.
Many people ditch the Plusnet router, (which is a free option anyway apart from the P & P), and you do not have to have it. You can use any router you like.
You say you have to take line rental/phone service with Zen if you go with them. Hmmmm. Not according to their website:-Can I order Fibre Optic Broadband without line rental?
We appreciate that not everyone has broadband and phone contracts that run in sync, this is why we have made all our new Fibre products available with and without line rental.
Anyone who uses ISP-based email needs their head looking at, as in most cases they have to change it on migration. Which is a complete PITA. Forwarding to it from gmail or similar makes no sense at all.
The dropping out is on BT, and I think specifically with the Home Hub 5. Not on PN.
Get your facts straight if you are really trying to help people.
Historically quite a number of your responses to those that post on TBB don't exactly inform in detail and you do make a habit of nick picking contributors who make a slight slip in what they say. You obviously believe that PlusNet is the best thing since sliced bread but fortunately there is a choice of ISPs out there where their alternative mix of facilities and reputation gets the business.
In the OPs context we had in the frame PlusNet, Sky and Zen; I only made it clear that a fixed IP came as standard with Zen, that's a fact. Whether you are still obliged to use a Sky router, I am not sure but that was indeed the case and for those wanting to use their own, depreciated by Sky, it was often a quite a quest to discovery logon credentials. And that's another fact.
To state that very few people need a static IP is very misleading; it is more a case of not appreciating just how useful it can be. So when a subscriber stumbles upon a application when the fixed IP is required, then with Zen it is immediately available to use without having to jump through hoops to get it switched on or discovering you can't have one. It comes as standard with Zen and that's a fact.
There can't be many internet connected users who don't need an email facility and naturally steer towards using the ISP provided facilities or if that is not available some webmail facility. For sure it makes a lot of sense to have your own domain name and associated email address but it is not a natural route for home users to take. I simply said that Zen provide email facilities, and that's a fact.
On the other hand you make assumptions that intermittent connection of internet users in my village are purely down to a BT issue and more specifically relating to the HH5. Where's your facts on that one?
As for my helpfulness to the OP with my contribution, then its up to him to make his own mind up and act accordingly. I am only giving a snap shot of what is going on in my corner of the real world and all that is factually correct.
I don't mind at all in being corrected on an oversight that I make and that was all that was needed in this case. Another fact, but that is probably unpalatable to you for reasons of your own agenda.