New Sky connection, what speed can I expect?

Just been connected to Sky BB, just wondering what speed I should expect with my line stats after the 10 day bedding in period.

Today is day two, here are the stats,

CONNECTION SPEED 7006 Kbps 796 Kbps
LINE ATTENUATION 22.5 db. 9.7db
NOISE MARGIN. 10.8 db. 14.0db

Was quoted a very general speed of between 10 and 20 mb

Many thanks!!!

Upper end of the estimate I should say around 17-19 Mb

For that attenuation 14-18 Mbps. However you don''t seem to have a great deal of downstream SNR margin to spare so I guess it might be lower, perhaps 11 Mbps. You'll know for sure shortly.

In reply to a post by cameron1975me:

Was quoted a very general speed of between 10 and 20 Mb

Should get the top of that range if they put your NOISE MARGIN (NM) down to 6 dB.

However even now with it at 10.8 db you should be getting about 17- 18 Meg, but that may be due to their training period.

Thanks guys for your quick replies! yesterday it only synched at 4000 kbps so I'm sure it will increase nicely over the next 10 days if it reaches 14-15 Mbps I'll be very happy indeed.

Yes, I believe Sky start with your Sync at 4 Meg and gradually increase it to see for how long it stays stable. That would explain your low Sync now.

my sync speed has remain about 9000kbps for the past three days! Is this normal during the 10 day testing period? I was expecting an increase daily tbh :-// here are my latest stats! Maybe I'm expecting too much to quickly

CONNECTION SPEED. 9212 Kbps. 1016 Kbps
LINE ATTENUATION 21.5 db. 11.5 db
NOISE MARGIN. 6.8 db. 7.5. db

If you have a test socket within your BT master socket plug your router in there and get/post the stats again.

you seem to have a issue with your line quality, no mre available snrm, very low, you shoul dget near to full 20Mbps.

Hi I didn't actually have a test socket! Just two of the smaller types! Removed the faceplate of both and they both and the orange and White wire connected to the no.3 socket?! Removed the wire from both and everything seems the same except the Downstream Noise Margin is now 12.3db, have I made it worse? Lol

The bigger the SNR noise margin the better in this instance. Eventually the noise margin will be dropped resulting in an increase in sync rate.

The point about getting the stats in the test socket is that it isolates your home phone wiring from the router. So it's easy to tell if your home phone wiring is causing the problem. Could you remove as much as possible of your phone kit from the line and then get the stats (unless that's what you have already done).

Did you restart your router afterwards?

Yeah I rebooted! I have my telephone and sky+ HD box connected to the phone socket! I have just double filtered the sky box to see if that makes a difference!

Not sure what else I can try! Removing the orange wires from behind both of my phone sockets increased the noise margin instantly to 12/13 db. I'll just leave things as they are as the line still has a few more days of testing to go!

Cheers for the input!

I think you are right. Wait until the end of the 10 day period and perhaps a day or so afterwards. If you still have a low sync rate and a SNR margin greater than, say, 9 db, complain to Sky support. Good luck.

Could of done a lot better with the stats.

CONNECTION SPEED. 16712 Kbps. 1065 Kbps
LINE ATTENUATION 21.5 db. 11.5 db
NOISE MARGIN. 7.1 db. 7.0 db

My latest stats! I'm more than happy with these and the connection! Thanks everyone for your help.

Cheers!

That is much better!

but still so weak for your attenuation.

More and more on these and skyuser have i see sky's speeds so much slower then any other isps with regards to sync/attenuation.

Really does everyone who goes with sky have bad wiring or something?>

Edited by deleted (Sat 07-May-11 02:20:22)

Well, they all have Sky boxes connected to the phone line

haha, that actually made me laugh.

good one

I don't! It was a good move when Sky opened their broadband up to non-TV customers, but I suppose it was inevitable after they shut down UK Online.

HI All, rather than start a new thread, I'd thought I'd add to this one, I'm also a new subscriber and my line is settling in.

My stats started at:
2083/605
64/41db
7.4/12.5

As of Today:
1817/777
64/41db
7.5/7.2

The Sky My Account Page says there is no line testing, but I'm day 3 new...

Assume it is testing since the uplink went from 12.5 down to 7.2 and it did it around 0200 last night.

My big question is this, I installed an iPlate and also a dedicated commtel dsl/phone filter plate to get the maximum out of my connection. Whilst I'm in the 10 day bedding-in period, can I move the box around, particularly attaching to the Master Socket to check my line stats without screwing up the BT tests? I want to be certain my in-honme wiring isn't a problem for the high 64db downlink attenuation and would move the modem to the master plate if it yielded big results, of course my so will complain but if I can show her a big improvement I can get it done.

So basically, will making a couple moves and tests screw things up? Is there a safe way to disconnect without having the BT tests think my line is unstable?

Thanks!