Router stats query

I am using the 'official' Sky router and as the DMT Tool is no longer compatible with it, how can I find out my line stats ?

On Sky I am getting aprox 512 Kbps less on both the downstream and upstream channels and would like to check my line stats.

Which router? Does it have a stats webpage?

In reply to a post by CurlyWhirly:

I am using the 'official' Sky router and as the DMT Tool is no longer compatible with it, how can I find out my line stats ?

What stats specifically?

I assume you've tried http://192.168.1.1 with username admin and password sky ?

In reply to a post by BatBoy:

Which router?

Sagemcom (it doesn't give the model on the base of the router)

In reply to a post by BatBoy:

Which router? Does it have a stats webpage?

I assume so but I don't know the web address.

In reply to a post by jchamier:

In reply to a post by CurlyWhirly:

I am using the 'official' Sky router and as the DMT Tool is no longer compatible with it, how can I find out my line stats ?

What stats specifically?

SNR margin as I have read that Sky use more conservative settings than most ISP's.

In reply to a post by jchamier:

I assume you've tried http://192.168.1.1 with username admin and password sky ?

No when I try it I get:

Unable to connect

Firefox can't establish a connection to the server at 192.168.1.1

Find your default gateway by typing ROUTE PRINT 0.0.0.0 at a command prompt.
That's the address to http:// to

Here's a picture of it although I don't know if more than one model of router has the same design ?

[IMG]http://i40.tinypic.com/wr1do3.jpg[/IMG]

In reply to a post by BatBoy:

Find your default gateway by typing ROUTE PRINT 0.0.0.0 at a command prompt.
That's the address to http:// to

I did that and some text came up but it happened so quickly that I didn't see what was displayed !

I used to know a command that stopped the window containing the text from closing but I've forgotten it.

first open a command prompt using CMD

The command window shouldn't just flash up. How are you starting it?

Try it thro' Start -> Run and type "cmd" in its box. Then type IPCONFIG at the command prompt (it's simpler). Read off the "Default Gateway".

In reply to a post by BatBoy:

first open a command prompt using CMD

This is what I got, sorry but I am none the wiser!

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Michael>ROUTE PRINT 0.0.0.0
===========================================================================
Interface List
11 ...00 1f e2 50 fe 21 ...... Realtek PCIe GBE Family Controller
1 ........................... Software Loopback Interface 1
13 ...00 00 00 00 00 00 00 e0 isatap.Home
12 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.2 20
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
None
Persistent Routes:
None

C:\Users\Michael>

In reply to a post by XRaySpeX:

The command window shouldn't just flash up. How are you starting it?

Try it thro' Start -> Run and type "cmd" in its box. Then type IPCONFIG at the command prompt (it's simpler). Read off the "Default Gateway".

Thanks, I just tried it and got this:

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Michael>IPCONFIG

Windows IP Configuration


Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : Home
Link-local IPv6 Address . . . . . : fe80::2d77:98b6:5030:94d3%11
IPv4 Address. . . . . . . . . . . : 192.168.0.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Home

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:73b8:1c4c:2173:3f57:fffd
Link-local IPv6 Address . . . . . : fe80::1c4c:2173:3f57:fffd%12
Default Gateway . . . . . . . . . : ::

C:\Users\Michael>

Now browse to http://192.168.0.1

Another reason why I want to get into the router web stats page is I'm not sure if the hardware firewall is enabled, I do have a Kaspersky (software) firewall but would also like to run a hardware firewall as well for extra security.

I have tried:

Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1

but neither of them work

My router address is 192.168.0.1

Mark

In reply to a post by CurlyWhirly:

Another reason why I want to get into the router web stats page is I'm not sure if the hardware firewall is enabled, I do have a Kaspersky (software) firewall but would also like to run a hardware firewall as well for extra security.

Not a good idea, keep the firewall on the router turned off... More trouble than it's worth and it doesn't provide the kind of protection you're probably thinking of.

In reply to a post by BatBoy:

Now browse to http://192.168.0.1

Thanks that worked but I had to select the option 'Copy link location' as if I try the link directly I get a banner at the top of my browser !

[IMG]http://i39.tinypic.com/2m5jcpd.jpg[/IMG]


However I now have the Sky router web page and I have bookmarked it for future reference, thanks.

Application Boundaries Enforcer:

http://noscript.net/abe/

In reply to a post by Pipexer:

In reply to a post by CurlyWhirly:

Another reason why I want to get into the router web stats page is I'm not sure if the hardware firewall is enabled, I do have a Kaspersky (software) firewall but would also like to run a hardware firewall as well for extra security.

Not a good idea, keep the firewall on the router turned off... More trouble than it's worth and it doesn't provide the kind of protection you're probably thinking of.

Oh right, I was running the hardware firewall on my old Netgear router (when I was with O2) and I didn't have any problems.

Perhaps the Sky router firewall is more trouble ?

They're all trouble unless you use a quality router/device, they generally slow things down a bit because the CPU cannot cope inspecting the traffic. It often only does trivial things like blocks pings and certain packets - it is not really going to prevent people "hacking in" to your PC and stealing card details etc.

My personal opinion..

As long as your PC is patched and protected you'll be fine.

In reply to a post by BatBoy:

Application Boundaries Enforcer:

http://noscript.net/abe/

Yes I always run No-Script but had it disabled on thinkbroadband.com after I initially got that banner and so it's strange that I still got that banner come up when I clicked on the link !

Never mind I am sorted now apart from not being able to get into the router stats as the username=admin and password=sky doesn't work

I even tried the username and password that was sent to me in a Sky iD e-mail but it still doesn't work.

all lower case should work...

In reply to a post by BatBoy:

all lower case should work...

No it don't - I will ring Sky tomorrow as it's a bit late now

Try resetting the router...

In reply to a post by BatBoy:

Try resetting the router...

I just did that and it worked, thanks.

I have disabled the wireless network as I am using ethernet cable.

[IMG]http://i41.tinypic.com/35jmh35.jpg[/IMG]


Strange how no attenuation figures are shown in the Sky router interface !

I used to have 53 dB attenuation and I don't expect this to have changed but even so ...


I'm getting a slightly lower sync on Sky broadband (compared to O2 broadband) but all in all I'm happy !

My attenuation is on this link http://192.168.0.1/system.html

In reply to a post by BatBoy:

My attenuation is on this link http://192.168.0.1/system.html

I just tried that and got:

404 Not Found
File not found.

-------------------------------------------------------------------
Ignore the above:

Here are my stats after clicking on the appropriate link:

[IMG]http://i43.tinypic.com/rlymj8.jpg[/IMG]


Now I know why my sync speeds are down a bit as Sky use a slightly higher SNR margin on both channels.

I am losing more on the upstream channel where the SNR margin used to be set at 6 dB (not at 10 dB) on O2 never mind.

Edited by deleted (Thu 23-Feb-12 22:29:13)

That was on the link "Show Statistics" on the main page, but mines a Dlink anyway.

In reply to a post by BatBoy:

That was on the link "Show Statistics" on the main page, but mines a Dlink anyway.

Yeah sorted now thanks

Ah, you're on MER. You could ask for Gaming Mode, that should uncap your speeds and lower your interleaving.

In reply to a post by BatBoy:

Ah, you're on MER. You could ask for Gaming Mode, that should uncap your speeds and lower your interleaving.

Thanks, I will ask tomorrow.

I have never heard of MER !

Mac encapsulated routing - no userid/password required.

Just googled it though and it stands for MAC Encapsulated Routing

In reply to a post by BatBoy:

Mac encapsulated routing - no userid/password required.

Cheers.

Do you think Sky would change me to gaming mode when I have a long(ish) line of 55db attenuation ?

I think so, it's all to do with reducing the latency and maximising speed at the expense of stability.

In reply to a post by BatBoy:

I think so, it's all to do with reducing the latency and maximising speed at the expense of stability.

Thanks again.

http://forums.thinkbroadband.com/sky/t/4088719-re-sk...

If the routeris running NATthen a basic firewall is present. Ie unsolicited incoming packets are discarded

In reply to a post by MrSaffron:

If the routeris running NATthen a basic firewall is present. Ie unsolicited incoming packets are discarded

My router is running in MER mode so does that mean that the hardware firewall isn't enabled by default ?

In reply to a post by CurlyWhirly:

My router is running in MER mode so does that mean that the hardware firewall isn't enabled by default ?

No, everyone on Sky LLU will be using MER - its an alternative way Sky use to not require issuing userID and password to everyone (as almost every other ISP does). Its similar to the BE/O2 way of connecting users.

MER makes no difference to NAT

In short if you pc has a local IP address then NAT is running e.g. 192.168.x.x

In reply to a post by MrSaffron:

MER makes no difference to NAT

In short if you pc has a local IP address then NAT is running e.g. 192.168.x.x

Oh thanks for putting me straight.

In reply to a post by jchamier:

In reply to a post by CurlyWhirly:

My router is running in MER mode so does that mean that the hardware firewall isn't enabled by default ?

No, everyone on Sky LLU will be using MER - its an alternative way Sky use to not require issuing userID and password to everyone (as almost every other ISP does). Its similar to the BE/O2 way of connecting users.

This system doesn't sound as secure !

When Insecure in what way?

In reply to a post by CurlyWhirly:

This system doesn't sound as secure !

Its the public internet, if you want to protect your information, encrypt it. This has nothing to do with billing.

Since your phone line is plugged into a Sky DSLAM at the exchange, Sky know exactly who is connected and whom to bill.

Its not the same as BTwholesale where your login information identifies which ISP your data needs to passed to.

In reply to a post by BatBoy:

Mac encapsulated routing - no userid/password required.

It has been confirmed by a Sky customer on another forum that, as I suspected, Sky's MER implementation does use some form of DHCP authentication. Therefore a Username/Password is required.

Edited by AbandonShip (Sat 25-Feb-12 12:55:17)

In reply to a post by AbandonShip:

In reply to a post by BatBoy:

Mac encapsulated routing - no userid/password required.

It has been confirmed by a Sky customer on another forum that, as I suspected, Sky's MER implementation does use some form of DHCP authentication. Therefore a Username/Password is required.

Do you have a link for that?

In reply to a post by AbandonShip:

Therefore a Username/Password is required.

If so where is it input?

In reply to a post by jchamier:

In reply to a post by AbandonShip:

Therefore a Username/Password is required.

If so where is it input?
[/quote

It's generated from the router's MAC code, (plus its serial number with some models). As such it actually authenticates the router, not the Sky customer themself.

In reply to a post by BatBoy:

In reply to a post by AbandonShip:

In reply to a post by BatBoy:

Mac encapsulated routing - no userid/password required.

It has been confirmed by a Sky customer on another forum that, as I suspected, Sky's MER implementation does use some form of DHCP authentication. Therefore a Username/Password is required.

Do you have a link for that?

There are some threads about it on sky user I think.

In reply to a post by AbandonShip:

In reply to a post by BatBoy:

In reply to a post by AbandonShip:

... nested quotes trimmed ...

It has been confirmed by a Sky customer on another forum that, as I suspected, Sky's MER implementation does use some form of DHCP authentication. Therefore a Username/Password is required.

Do you have a link for that?

There are some threads about it on sky user I think.

Well, what you say may or may not be correct - there's no way to tell.

Hey,

This wiki contains info about MER and the user / pass you were referring to.

http://wiki.ph-mb.com/wiki/MER

In reply to a post by jchamier:

In reply to a post by CurlyWhirly:

My router is running in MER mode so does that mean that the hardware firewall isn't enabled by default ?

No, everyone on Sky LLU will be using MER - its an alternative way Sky use to not require issuing userID and password to everyone (as almost every other ISP does). Its similar to the BE/O2 way of connecting users.

Im on LLU phone and broadband and i connect with PPPOA so not every ones on MER,
although my line dose detect as a BT wholesale line even thought i pay rental to sky and they requested the line fitting never been BT before, So maybe its something to do with that

Ash

In reply to a post by acpsd775:

Im on LLU phone and broadband and i connect with PPPOA so not every ones on MER,
although my line dose detect as a BT wholesale line even thought i pay rental to sky and they requested the line fitting never been BT before, So maybe its something to do with that

My sky connection is also PPPoA not MER.

In reply to a post by BatBoy:

In reply to a post by AbandonShip:

In reply to a post by BatBoy:

... nested quotes trimmed ...

Do you have a link for that?

There are some threads about it on sky user I think.

Well, what you say may or may not be correct - there's no way to tell.

Well, if you don't wish to take my word for it, then I suggest you learn to use a search engine.

In reply to a post by AbandonShip:

In reply to a post by BatBoy:

In reply to a post by AbandonShip:

... nested quotes trimmed ...

There are some threads about it on sky user I think.

Well, what you say may or may not be correct - there's no way to tell.

Well, if you don't wish to take my word for it, then I suggest you learn to use a search engine.

No need, someone has already posted a link

In reply to a post by acpsd775:

In reply to a post by jchamier:

In reply to a post by CurlyWhirly:

My router is running in MER mode so does that mean that the hardware firewall isn't enabled by default ?

No, everyone on Sky LLU will be using MER - its an alternative way Sky use to not require issuing userID and password to everyone (as almost every other ISP does). Its similar to the BE/O2 way of connecting users.

Im on LLU phone and broadband and i connect with PPPOA so not every ones on MER,
although my line dose detect as a BT wholesale line even thought i pay rental to sky and they requested the line fitting never been BT before, So maybe its something to do with that

Ash

If your line is via BT wholesale, then your phone service is set up for Sky using carrier pre select or whatever BTW call it, and not LLU. Your ADSL may be LLU via Sky's former Easynet DSLAMs. You can usually tell from the traceroute, and also by checking the --vendor option on a broadcom router (the dslam chipset shows as Globespan).

You would also still connect using PPPoA even if you are connected to one of their new MSANs if you are using a router that hasn't been updated with firmware supporting MER, apparently they've recently started to roll new firmware out for the Netgear DG834GT, and the new firmware for the Netgear DG934G is still to be rolled out by sky. You'd also be on PPPoA if you were on Sky connect.

In reply to a post by MrSaffron:

When Insecure in what way?

Well no passwords are in use.

In reply to a post by jchamier:

In reply to a post by CurlyWhirly:

This system doesn't sound as secure !

Its the public internet, if you want to protect your information, encrypt it. This has nothing to do with billing.

Since your phone line is plugged into a Sky DSLAM at the exchange, Sky know exactly who is connected and whom to bill.

Its not the same as BTwholesale where your login information identifies which ISP your data needs to passed to.

Oh I see. Makes sense I suppose.

In reply to a post by AbandonShip:

In reply to a post by acpsd775:

In reply to a post by jchamier:

... nested quotes trimmed ...

No, everyone on Sky LLU will be using MER - its an alternative way Sky use to not require issuing userID and password to everyone (as almost every other ISP does). Its similar to the BE/O2 way of connecting users.

Im on LLU phone and broadband and i connect with PPPOA so not every ones on MER,
although my line dose detect as a BT wholesale line even thought i pay rental to sky and they requested the line fitting never been BT before, So maybe its something to do with that

Ash

If your line is via BT wholesale, then your phone service is set up for Sky using carrier pre select or whatever BTW call it, and not LLU. Your ADSL may be LLU via Sky's former Easynet DSLAMs. You can usually tell from the traceroute, and also by checking the --vendor option on a broadcom router (the dslam chipset shows as Globespan).

You would also still connect using PPPoA even if you are connected to one of their new MSANs if you are using a router that hasn't been updated with firmware supporting MER, apparently they've recently started to roll new firmware out for the Netgear DG834GT, and the new firmware for the Netgear DG934G is still to be rolled out by sky. You'd also be on PPPoA if you were on Sky connect.

Right That clears a few things up TBH i always thought my line was full llu till a few week ago when i rung the post office up about switching my line rental to them and they said it appears you've got a BTw based line so that makes it easy to switch you, That was a shock to me as the line has never been BT Sky requested the new line fitting hence me thinking i was full LLU but they said at the post office possibly skys own phone hardware was full at the time so they put me on wholesale line, Also about the broadband i think it dose connect to easynet if i trace route i get easy-net as my first hop (ive also got a sagemcom N router)

Would PPPoA be the reason they told me my line could not use the gaming profile mode then ?

Ash

PPPoA or MER wouldn't make any odds to your line configuration. If you are on one of the former Easynet DSLAMS then I gather the line profile was far more configurable, and would have been accessed on a different system to their SVBN. Maybe the support guy, isn't allowed access to that system.



In a tracert on the old easynet network, the gateway (2nd hop) shows up as something along the lines of xxx.YourBTexchangename.uk.easynet.net

Edited by AbandonShip (Sun 26-Feb-12 21:33:32)

In reply to a post by AbandonShip:

PPPoA or MER wouldn't make any odds to your line configuration. If you are on one of the former Easynet DSLAMS then I gather the line profile was far more configurable, and would have been accessed on a different system to their SVBN. Maybe the support guy, isn't allowed access to that system.

Yea possibly its all irrelevant now anyway im switching providers next month so them putting me on BTw / easynet instead of SVBN has worked out in my favor big time lol

Ash

Post deleted by Poppet25