my exchange just got fiber

i emailed sky so wonder what the next step is? sam knows says it's available in some areas. is there still a need for a tech to come out?

currently on sky unlimited llu service

--
p.s, i get 21/1 from my current service. any thoughts on what the upload i might get would be?

Edited by tomos (Mon 02-Sep-13 20:37:30)

Check your address in the Address checker http://www.dslchecker.bt.com/adsl/ADSLChecker.addres... to see what's available. You will need an engineer to install fibre.

Edited by deleted (Tue 03-Sep-13 07:49:22)

cheers. nothing about fiber in that

Unlucky. Did it give you a cabinet number?

nope, not that i can see. it says most accurate is phone check but it wont accept my sky number

Ouch. Does the results page just say you're connected to the exchange?
If you have no cabinet, FTTC isn't possible.

it doesnt say on postcode checker

guess i'll have to wait and see what sky say

ok, according to:
http://www.superfast-openreach.co.uk/

it's still CS - coming soon. apparently the cabs aren't done yet from what i read?

Edited by deleted (Mon 02-Sep-13 23:44:08)

i have no idea which cab i am on. is there a list of which are being upgraded that i missed?

In reply to a post by tomos:

i have no idea which cab i am on. is there a list of which are being upgraded that i missed?

Try this checker http://www.dslchecker.bt.com/adsl/ADSLChecker.addres...

In reply to a post by tomos:

it doesnt say on postcode checker

You need to use the Address (not Postcode) Checker as previously suggested.

Does it give a cab # like:

Address AAAAAAAAAAAAAAAAAAAAA on Exchange EEEEEEEEEEEEEEE is served by Cabinet 10

If not you are Exchange Only (EO) and they are not yet doing those.

In reply to a post by pcoventry76:

I'd say there's a damn good chance he is from his initial speeds 21/1 ?

That's no way of predicting the probability! I'm on 20/1 ADSL2+ speeds on a 2km line thro' that Cab 10 highlighted above.

A much better predictor would be whether OP has a v. low attenuation.

the address checker says:

Welcome to the Broadband Availability checker. This will provide a provisional check of your ability to receive reliable Broadband services.

Your address has been successfully matched; however we cannot determine ADSL availability at this address. Please try the Telephone Number or Postcode Checker.

there isn't one.; the postcode checked just gives result for my postcode doesn't even list my exchange and i cant use the phone one

In reply to a post by tomos:

there isn't one.; the postcode checked just gives result for my postcode doesn't even list my exchange and i cant use the phone one

The usual assumption is that you should ask your Telco what they can do with your line, so you would need to call Sky who have access to this information.
That website only works for people using BTwholesale services.

In reply to a post by pcoventry76:

I think 22/2.5 is the max you could get on 02 when they did ANNEX M

Some BE users hit the magic 24meg sync, with 2.0 slightly higher upload. There was an exclusive thread for the "24meg club" on the BE private forum. :-/

ah. well, i mailed them via the site yest so hopefully i'll get a reply tomorrow

In reply to a post by pcoventry76:

Ah right. I think I had one of the fastest O2 provides - less than 3 days including router delivery.

I think O2 was always interleaved, so that might have been the limit to 21/22meg. BE let you set fast path, but often it caused lots more disconnects. I remember my 6ms ping to the BBC before my line broke and was repaired. I used to get 18meg sync, then after that I got 16meg sync. I reckon just coincidence as lots of people probably signed up here when Sky broadband did a massive push (about same time).

well, i got a reply from sky - I have checked against your address and currently fibre is not available, although your exchange has been upgraded we are waiting for your local PCP to be upgraded. We currently have no time scales for this upgrade to happen.

i guess the PCP is the cab between me and the exchange?

In reply to a post by tomos:

i guess the PCP is the cab between me and the exchange?

Yes. That's the green box with the number on it, and you need a companion fibre box.

If however the fibre box is there, then you need Sky to have enabled it for their network (called a GEA Jumper Cable).

ok, so how do you find out if it's been done? on the site linked prev that should have shown cab data didnt work since (i guess) i dont have a BT line.

i've replied to sky on friday last week asking for info on which one i'm on but they haven't gotten back to me yet

In reply to a post by tomos:

ok, so how do you find out if it's been done? on the site linked prev that should have shown cab data didnt work since (i guess) i dont have a BT line.

You need a BT line to get a proper accurate response. This is because BT is the only voice supplier (via BT wholesale) sharing the data on the internet.

Sky and TalkTalk you have to ask their customer services, they should have access to the same data, but they don't seem to know.

You could try the [email protected] email address, give them your full postal address including post code and telephone number
(This is from: http://www.superfast-openreach.co.uk/faq/ )

ta mate

out of curiosity i did the checker against my parents (in a village in north wales). they were fibered at the same time but their number shows a cab and that fiber can be ordered from 30th sep.

is there no god!?

In reply to a post by tomos:

out of curiosity i did the checker against my parents (in a village in north wales). they were fibered at the same time but their number shows a cab and that fiber can be ordered from 30th sep.

So if you use the BT checker with a near neighbours telephone number (someone in the same block of houses is ideal) and see what that says. If that gives you the CAB number you can see if that is the same as the CAB you believe you are connected to.

From the previous postings it seems to me that you used the "post code checker". This is notoriously unreliable. If you use the address checker and enter the post code in there along with the street name and house number it should be better.

no i tried that (that's why i was on that site). no cab info at all. most i get is the exchange. tried some flats here as well as a business next door - same

nooooooooooo

got my reply from sky and i'm basically screwed. stuck with slow as much adsl2

I have checked the data on your address and unfortunately no provider can offer you Fibre (FTTC).

This is due to the fact that the Fibre product Openreach is installing in the UK is primarily FTTC (Fibre To The Cabinet).

This means that the equipment to provide your broadband is located in the street in a large green cabinet (PCP) � You will see these dotted around normally.

Unfortunately you are actually one of the few customers who is that close to their exchange (0.9 miles by road according to Google maps) your line is not routed via a cabinet. Instead it goes straight to your house from the exchange. This is known as a direct exchange line.

Use the BT wholesale checker https://www.btwholesale.com/includes/adsl/main.html and see of your line is connected via the exchange as per the sky email or via a green cabinet.

Use the number checker or the address checker as both of these show the FTTC status. If you get a message like:

Address {house no}, {town}, {postcode} on Exchange {your exchange} is served by Cabinet {number}

then you are in luck. If it sais something else then its normally an exchange line.

There have been others on this forum that have mentioned that BT are starting to install cabinets outside the exchange to work around this, but do not hold out any hope for now if that's the case..

tried that earlier in the thread and no cab popped up.

i hope they sort this out. i'm surrounded by buildings full of flats and businesses so cant imagine they could say it's not worth the investment.

its a no go then

Still you have your current ISP, it works and you are not on the "bad boy pipe" for those of us who remember.

true (god that was annoying back then - thank god for zen) but the 1meg upload is killing me.

is there any option in getting a higher upload for me?

if you are on 1M upload with SKY then I think that is very good for you... I had 6xxK upload when I was on adsl2 with sky. The only hope is FTTC, which for now you can not get

damn it. thinking about upping my contract with 3 to unlimited tether and see if i can get away with uploading more that way. only way i can think of to upload more

well, my exchange is now at AO stage but no sign of any cab between me and the exchange

stuck on slow adsl2. city centre and no fibre or cable. thank god for three and unlimted LTE 40Mb down and 30Mb up.