Problems with SKY Order Management Dept --- HELP!!

Hi, I have been trying to get Sky BB since begining of January and so far i have had one order cancelled by Sky one day before switch over and when i re-ordered i was told there was an order cancellation that needed to be cleared off my account. I have now waited 7 weeks at least for this to be cleared off my account so i can re-order and get a new mac from my current supplier. I have made numerour phone calls, spoke to team leaders and all told me they would mark my order urgent but the problem seems to be the Order Management Dept ( Internal Dept ) that is only contactable via email. All i am ever told is i will have to wait. Nothing seems to work.......

So Please Someone Give Me Some Help!!

I have obtained a snail mail and an email address for Sky Customer Services to complain to. Anyone have any other contact addresses where something will be done to a satisfactory outcome? Or suggestions to help get this resolved.

I had exactly the same problem as you and I went around 8 weeks on dialup

The guy who sorted me out was someone In the Service Recovery Team called Ian, unfortunately you cannot contact this department direct any more so it'll be difficult getting to this guy but he probably be able to sort you out quicker as he's dealt with the same problem before.