Sky problems

I recently moved into a new flat which has expired sky broadband and sky talk packages on the line. I asked bt to take over the line but they said it will cost �125 as they will need to install a new line. The reason given was that their system shows the phone number which was registered to the previous tenant is now registered to a different address, but when i dial it the landline in my flat rings! Surely its possible to get sky removed so another provider can use the line without me paying �125?

Edited by stuartn (Sat 01-Dec-07 12:46:35)

BT are yanking your chain. I had a similar experience with my daughter's line when she moved into a house for uni.

Sky isn't full LLU and the line was still BT's line - even when Sky was on it, so it is just a plain reconnect for zero cost.

As mentioned above - BT tried that scam with me trying to charge �125 for a new line. I got around it by ringing back BT and saying I wanted BT broadband and then asked them to check my line would be reconnected for nothing as there was already a phone socket in the house. When they confirmed it would get reconnected for nothing I told them to do it and once it was reconnected I would ring back to order their broadband.

Needless to say I didn't order BT broadband in that house.