Correct

In reply to a post by GMAN98:

Well they obviously will loose him as a customer because of this, so... it can't be a good thing can it?

How much do you actually think it costs Sky per Netgear router it probably costs more to send them to the customer than what they pay for them.

Nothing is free, you pay for everything somewhere.

LOL! The guy is clearly very impatient, I don't know anybody who would leave after waiting a week for something free, do you?

Choice is always nice when compared to no choice ( I use my own router anyway ) but if it is a sticking point for you, then you shouldn't sign on the line.

I haven't noticed Sky having a lack of customers so I think the issue is being blown out of all proportion, and like I have said already, you don't have to sign up if you don't like the rules.

What's the problem?

Edit: I think the cost of the routers will be negligible, especially when you consider how cheap the broadband is for a top quality unlimited connection.

Edited by Finguz (Mon 09-May-11 09:56:39)

I dunno I wouldn't like to wait a week without net access

I only said before that you were "a little unfair" - as in I agree with what you say but do feel it is not quite as black and white as you make it.

A week without Internet can be difficult for some (and last time I did it I did get a mobile router to enable me to stay online, does cost a bit though).

And as far as free - you "could" say that the fact I would still be paying for the Internet for the week I would be waiting for a router means that I would be paying for no service - so could say that is a cost to waiting for the modem.

What Sky could do is to allow people to use their own routers but insist the Sky router is used for all support work. But there are other benefits for Sky from having a known router base.

Personally, I use the Sky router. I had a couple of days at the start waiting for the router to arrive (PS if you leave sky do NOT throw away or sell the router if you may ever go back again as they will expect you to use the router they have already provided).

But, even though I use their router it would be good to have my own to give me more control over the connection. I would almost prefer it if they gave you an ethernet modem and allowed you to plug your own router into that (that way they control the important connection part but you control what happens after that).

I may well do something similar later using a 2nd router but it would be another thing drawing power and at the moment the convenience of control is outweighs the inconvenience of more devices.

Edited by ian72 (Mon 09-May-11 14:14:10)

Well if I were the OP and looking at how much he pays, if he has a good service (apart from this 7 day waiting time) I'd look at picking up a cheap Dlink DSL2640B on eBay (Belkin's are rubbish IMO so I'd get rid of it)

Configure up the Dlink and make sure it works ok and then save it for if/when the supplied router fails again, or.. .just use the Dlink regardless it beats the pants off of the Netgear's Sky provide anyway

Indeed Gman98. I have a spare router and if mine failed I would set it up to use it whilst waiting for a new one. I can't be bothered to run foul of the sky Ts&Cs by using my own long term or I would have done so already (my previous existence with sky about 3 years ago I did use my own router).

In reply to a post by cornishweb:

Yes very true GMAN98 they are the only ones. and i really cant see how its my router when i have tired the belkin and that wont connect either so looks like i will be waiting until friday for new one and i bet it still wont work

Hi,

I have heard that Sky lock the line to the mac address of the router they supplied.
If so this might explain why otehr modems don't work.

Can you change the mac address the "new" router presents to the exchange?

I have used a speedtouch 585 the day after DLM finished, and have continued to do so for two years without any problems. Using the Sky supplied router the snr was all over the place. With the speedtouch and DMT it is very stable.

Well you can use your own router, if you don't mind ignoring their policy and you can get the login details out of the Sky router or a helpful staff member

In reply to a post by GMAN98:

I dunno I wouldn't like to wait a week without net access

Same here, I 'd go insane! Which is why I'd just pop out and buy a cheap dongle then sell it on. Although I could just use my Android

Edited by Finguz (Tue 10-May-11 12:15:17)