This appears to be their new standard product ... with , wherever possible, SOGEA being the first choice of product.

I suppose it makes sense from a business point of view, adopt early, and be ahead of the game when this service becomes the norm.

In reply to a post by Zarjaz:

This appears to be their new standard product ... with , wherever possible, SOGEA being the first choice of product.

I suppose it makes sense from a business point of view, adopt early, and be ahead of the game when this service becomes the norm.

It does seem to be the sensible approach considering the planned PSTN demise in 2025

The only downside of Sky's VoIP service is that Talk Shield apparently doesn't work and Sky, as usual, won't confirm if the issue is being worked on.

In reply to a post by simon194:

The only downside of Sky's VoIP service is that Talk Shield apparently doesn't work and Sky, as usual, won't confirm if the issue is being worked on.

I would be surprised if they aren't attempting to get it up and running on VOIP, if they aren't they should be making that clear when someone orders as its a important selling feature for some people.

In reply to a post by dect:

would be surprised if they aren't attempting to get it up and running on VOIP, if they aren't they should be making that clear when someone orders as its a important selling feature for some people.

Curious they omitted this feature. I assume other features like voicemail are operational.

In reply to a post by Oliver341:

Curious they omitted this feature. I assume other features like voicemail are operational.

Maybe someone with Sky VOIP can confirm what features are/are not available.

In reply to a post by dect:

Maybe someone with Sky VOIP can confirm what features are/are not available.

There is already a precedent for this, those on non-LLU exchanges can't get Sky Talk Shield. No excuse for not implementing it on their VoIP network though.

In reply to a post by aks:

Yep, the service activated smoothly and I am actually on the Sky VoIP telephone service. Although my BT master socket has dial-tone, it does not accept or allow calls. Plugging the phone in to the router enables calls (obviously), however, I did not anticipate this was the service that I was getting!

This thread has got me thinking! I have recently discovered that I can now order Sky FTTC broadband at an address that is connected to a small exchange that most likely does not have an Sky LLU equipment. In the past, I have not been able to place an order despite receiving Sky adverts in the letterbox.

I suspect this is because Sky have introduced their voip phone service. I think that Sky should make it clear that their phone service would not work in a power cut.

I actually can't order the Sky ADSL service. Talk Talk is still not available

Edited by Michael_Chare (Mon 17-Feb-20 18:19:57)

In reply to a post by Michael_Chare:

I have recently discovered that I can now order Sky FTTC broadband at an address that is connected to a small exchange that most likely does have an Sky LLU equipment.

It may not. Smaller exchanges offering fibre are often not LLU, but are connected to an exchange which is. The phone service at those exchanges is WLR3.

In reply to a post by Oliver341:

In reply to a post by Michael_Chare:

I have recently discovered that I can now order Sky FTTC broadband at an address that is connected to a small exchange that most likely does have an Sky LLU equipment.

It may not. Smaller exchanges offering fibre are often not LLU, but are connected to an exchange which is. The phone service at those exchanges is WLR3.

Indeed, I missed a word out!