User comments on ISPs
  >> Sky Broadband


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | 2 | [3] | (show all)   Print Thread
Standard User mwarby
(regular) Sun 27-Feb-22 15:05:49
Print Post

Re: Can't Switch with Sky LLU Service


[re: broadband66] [link to this post]
 
Other than phone number portability, which has been discussed the new rules are essentially about coordinating

To move from VM to say BT just now means
- signing up to BT
- BT install the line or reactivate existing line
- Customer phones virgin to cancel the virgin service

The new system is
- Customer signs up to BT
- BT notify virgin, who notify the customer
- BT install the line or reactivate
- BT indicate to Virgin to cancel old line

In theory this is pretty simple, but the new system will need to take into account any delays in installing the new service
Standard User broadband66
(knowledge is power) Mon 28-Feb-22 12:01:07
Print Post

Re: Can't Switch with Sky LLU Service


[re: Iniltous] [link to this post]
 
To point out to the OP that not all systems are compatible and the company has no responsibility to inform the customer of that fact.

Was Eclipse Home Option 1, VM 2Mb & O2 Standard
Utility Warehouse (up to 16mbps) via Talk Talk, upgraded to fibre 40/10
Standard User flippery
(fountain of knowledge) Mon 28-Feb-22 13:48:45
Print Post

Re: Can't Switch with Sky LLU Service


[re: broadband66] [link to this post]
 
One reason I will not use sky. as always a pain to get away from


Register (or login) on our website and you will not see this ad.

Standard User Oliver341
(eat-sleep-adslguide) Mon 28-Feb-22 15:13:42
Print Post

Re: Can't Switch with Sky LLU Service


[re: flippery] [link to this post]
 
In reply to a post by flippery:
One reason I will not use sky. as always a pain to get away from

It's actually really easy, I've done it more than once when hopping around for the best deal.

Oliver.
Pages in this thread: 1 | 2 | [3] | (show all)   Print Thread

Jump to