In reply to a post by aj2703:

In reply to a post by Andrue:

In reply to a post by Andrue:

We'll see. The PM was apparently a request to confirm the telephone number. I don't really see why they need that. You have to have provided that information to sign up for the forum in the first place. Oh well - hopefully PMs are dealt with more quickly.

Just to put the seal on this - my Dad finally got a MAC from Emma last night. Looks like he's leaving. So there you have it. From loyal customer of four or five years to someone who can't wait to see the back of them and in fact is likely running back to BT.

Good luck, your gonna need it

Heh, I don't think they are that bad. I know a few people using them and they seem to do okay. I wouldn't trust them myself but there's really so very little he does with the internet. In fact he could almost get by on dial-up. I'll confess to a degree of self-interest here. I'm the one needs BB at their house because when I visit them for a week it's my sanity at risk.

I'm now actually glad that we tried to help his neighbour out last year. His neighbour only has dial-up and I was shocked to see just how bad that is for today's web. As my Dad was also there I think he realised it was a none-starter and that at least means he isn't dropping BB completely.

But, alas, he won't let me pay and has gone with the cheapest service, 18-month contract and all. Parent's eh? You can't live with them(*) and you can't live without them.

(*)Well I sure can't. Moving 200 miles away was the best thing I ever did

In reply to a post by Andrue:

.... But, alas, he won't let me pay and has gone with the cheapest service...

No thoughts one way or another here but is BTi really the cheapest service available? I'm not up on costs but I would be surprised if it is.
Does your dad realise that the headline price increases quite dramatically after a few months?

As an aside, I still attend to "George" who's independent but very set in his ways. He's an 87 year old ex miner with a temper like a rabid terrier if he thinks he's being ripped off. TalkTalk, his former provider, experienced his "straight talking" first hand after supplying a fixed 2M connection for years whilst insisting he was getting 6M down. They beat a very hasty retreat as have others who have dared to cross him.
He's used BTi for a few years now and he hasn't got a bad word to say about the service. He likes to think he's technologically advanced and uses Messenger etc with his webcam but I'd bet his usage patterns aren't really that dissimilar to your dad's.

Edited by Deadbeat (Mon 14-Jun-10 16:23:14)

Its not just BTi i have a beef with, its any ISP that wants you to sign a long contract when migrating between resold BT products .

the only time i think its ok to sign a contract is when its a new connection and there are costs to recoup by the ISP .

But that aside i feel 18 month rolling contracts are unethical and immoral and should be avoided at all costs .

Dam right i will try my absolute hardest to stop any body from signing any contract over a one month rolling when migrating between resold BT products , as there is simply no need to .

I find it very hard to believe BT are the cheapest option , at least not for a new connection , for retention deals maybe .

Edit: also if your dad ties him self to BT for 18 months , there is no way he can then move to TalkTalk when and if capacity become available . That could happen this month or next year ( who knows )

Edited by deleted (Mon 14-Jun-10 21:15:04)