Capped Upload?

I have a friend who has AOL Broadband (that's who he pays) which I believe is run by TalkTalk currently?

He is on ADSL2+ now, D/L is okay but u/l seems to be capped at 448kbps - is this correct and if so, can it be removed please, and if so, how? The upstream noise margin looks set very high though?

ADSL Firmware Version: FwVer:3.11.2.175_TC3086 HwVer:T14.F7_5.0
Line State: Showtime
Modulation: ADSL2 PLUS
Annex Mode: ANNEX_A
                Downstream      Upstream
SNR Margin:        7.7            26.6  db
Line Attenuation: 31.0            15.8  db
Data Rate:        13560          448    kbps
Max Rate:         14760         1170    kbps
POWER:            19.3            11.3  dbm
CRC:             129             961

AOL manage their BB separate to TT altho' they may use the same network.

It seems when they move users from 8 Mag ADSL Max to 24 Meg ADSL2+ they continue capping the upstream to 448K.

There are other reports of this in the AOL Forum.

In reply to a post by XRaySpeX:

AOL manage their BB separate to TT altho' they may use the same network.

It seems when they move users from 8 Mag ADSL Max to 24 Meg ADSL2+ they continue capping the upstream to 448K.

There are other reports of this in the AOL Forum.

Thanks. I thought the AOL forum was dead as could only see a single post back in 2005! Now I see it's defaulted to 1 month ago and there are in fact some later than that. They generally don't make good reading though.

I'll leave it here for now- I think he's on a BT line contract still so maybe a change of ISP might improve things. But looks like he'll have FTTC in September anyway if predictions are correct - the cabinet is about 60 metres away from the house.... It's apparently had a new cover put on recently so something is happening.

In reply to a post by tbailey2:

I thought the AOL forum was dead as could only see a single post back in 2005!

I'm talking about the AOL Forum here at TBB. Last post was this June and there are generally a few each month.

Post deleted by tbailey2

In reply to a post by XRaySpeX:

I'm talking about the AOL Forum here at TBB. Last post was this June and there are generally a few each month.

Yes, so am I! But at the default setting I have of viewing posts in last month, the 2005 post is the only one shown... Change it to older than that and they appear of course

I'm only querying the upload since the guy is an author/publisher and uploads a lot of large PDFs for publishingproof reading and so on. I find the biggest advantage of moving to ADSL2+ is not the 2-3Mbps or so increase on d/l but the change from .37 to .9 Mbps on u/l!

AOL broadband seem to assume its users are not content generators, a move may be the easier solution.

Any existing AOL email addresses can still be used, as AOL Broadband in the UK is a different company to the AOL Email/Portal side.

Thanks. I suspect he'd be better off waiting until September when fibre should arrive at this cabinet and then make a change - phone is still with BT it appears and BB on what is called 'AOL Platinum' service. I know the cab is No 12 from a Google pic and the exchange is STNEWMN (New Milton) with post code BH25 7BR if anyone can check that cabinet (it's about 150 feet, maybe less, away from the house assuming it serves it, and the cab outer has been upgraded with lots of road digging as well in past weeks)? SamKnows says

BT Wholesale information
ADSL status:
Enabled as of 30/09/2000
ADSL Max status:
Enabled as of 31/03/2006
SDSL status:
Enabled as of 19/06/2005
21CN WBC status:
Enabled
FTTC status:
RFS date set : 30/09/2012

TIA

Edited by tbailey2 (Sat 21-Jul-12 11:10:10)

In reply to a post by tbailey2:

I suspect he'd be better off waiting until September when fibre should arrive at this cabinet and then make a change

Only trouble with that is that these RFS dates have a habit of going back.

In reply to a post by XRaySpeX:

Only trouble with that is that these RFS dates have a habit of going back.

I was hoping that the activity around the cab looked promising? As it's literally round the corner, next time he sees anyone working there, he'll ask what is happening.

It's also interesting that his IP address resolves within the overall range allocation to "Carphone Warehouse Broadband Services" and the sub-allocation for the actual IP is "TalkTalk Communications Limited". But no AOL...

In reply to a post by tbailey2:

It's also interesting that his IP address resolves within the overall range allocation to "Carphone Warehouse Broadband Services" and the sub-allocation for the actual IP is "TalkTalk Communications Limited". But no AOL...

that is all ,, no surprise . But its a AOL connection that only AOL support can deal with , best advice is move to the devil himself and save money and get access to the TalkTalk members forum where you can at least get some kind of support .

AOL broadband in the UK is owned and ran by TalkTalk, but it is run on a more AOL for dummies type basis than even TalkTalk's own service.

It has it place for users who want simple and not high-performance access to the Net; particularly those with young children, with its walled-garden approach.

Thanks for all the comments. I think he now sees the need to change to another ISP but only when his current project is out of the way so as not to risk any connectivity loss when he needs it most.

Edited by tbailey2 (Mon 23-Jul-12 16:13:38)