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Standard User deleted
(deleted) Tue 25-Jul-06 09:34:51
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What The Heck Do I Do Now!!!!?!???


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I left talk talk for Nildram on June 19th (oh happy day!!!). I received a bill a week later for the following month but thought that would be sorted out the next time. Got the next bill last week and have now been billed up to 19th August. After reading posts here and elsewhere i now reckon they will bill me month on month now.

I emailed Charles dunstone's office and the main talk talk CS email last Monday but as yet have had no response. Sent the email to Dunstone again on Saturday, copying the Escalations dept but haven't heard anything. What do you have to do to get out of this? Is is a case of waiting till they credit blacklist me?

I have never known a more inept, useless company in all my life!
Standard User rm74
(newbie) Tue 25-Jul-06 15:17:40
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Re: What The Heck Do I Do Now!!!!?!???


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I got 2 bills, 2 letters from credit control, phoned 3 times and it got me nowhere. I then emailed the escalations department, and got a reply within 3 days with an apology and assurance that the account would be manually disconnected. I consider myself lucky, one person on these boards has had a court summons!

Keep ALL documentation, scan them in and send it to the ADSL guide founder on this link : http://bbs.adslguide.org.uk/showthreaded.php?Cat=&Board=talktalk&Number=2570119&page=4&view=collapsed&sb=5&o=0

I also sent in all scanned copies to the escalations email address. Good luck!!!
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