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Standard User deleted
(deleted) Thu 07-Oct-10 15:28:43
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Re: Leaving TalkTalk


[re: XRaySpeX] [link to this post]
 
Thank you for confirming that kamelion is using out of date and inaccurate figures , i'm still confident BT would take you back for free if you agreed to one of there 18 month rolling contracts .

And as the number of fully unbundled lines increases it would seem obvious for BT to make sure there as attractive as possible to LLU customers wanting to leave there ISP or risk never getting customer back .

I know your a bit of a wiz with BT prices , so i take that £30 as a confirmed offer .
Standard User XRaySpeX
(knowledge is power) Thu 07-Oct-10 15:51:04
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Re: Leaving TalkTalk


[re: deleted] [link to this post]
 
In reply to a post by woweebert:
I know your a bit of a wiz with BT prices , so i take that £30 as a confirmed offer .
Thanks, I am! smile Didn't I give you the BT link?

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 16 Meg LLU BB
Standard User deleted
(deleted) Fri 08-Oct-10 21:48:25
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Re: Leaving TalkTalk


[re: deleted] [link to this post]
 
In reply to a post by woweebert:
Thank you for confirming that kamelion is using out of date and inaccurate figures , i'm still confident BT would take you back for free if you agreed to one of there 18 month rolling contracts .

And as the number of fully unbundled lines increases it would seem obvious for BT to make sure there as attractive as possible to LLU customers wanting to leave there ISP or risk never getting customer back .

I know your a bit of a wiz with BT prices , so i take that £30 as a confirmed offer .


I'm doing nothing of the sort. The offer from BT is just that , an offer. Pretty soon it will be back to the £130 it usually costs. In the meantime wipe your blinkers and stop using the fact that I pointed out your inadequacies and your prevalence towards price over quality to try and make my points less valid. You dug yourself into a hole by choosing Talk Talk as an ISP there is no need to drag others down with you.

Edited by deleted (Fri 08-Oct-10 21:50:23)


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Standard User deleted
(deleted) Fri 08-Oct-10 23:25:46
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Re: Leaving TalkTalk


[re: Axolotl] [link to this post]
 
I would have looked else where for an ISP than BT

Also even if you line is LLU as long as its not full LLU (forgotten the term) you can move to any provider


I got LLU broadband and pay my line rental to sky, but still got a fully working "bt" line which would alow me to move to any ISP of my choice.

Even got the mac the other day and test it on Be to ensure sky had not forgot their agreement (got it in writing)

I would have looked at either zen or sky(don't need the tv package) or be
Standard User XRaySpeX
(knowledge is power) Fri 08-Oct-10 23:40:41
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Re: Leaving TalkTalk


[re: deleted] [link to this post]
 
In reply to a post by kamelion:
The offer from BT is just that , an offer. Pretty soon it will be back to the £130 it usually costs.
Umm! It's such a Special offer that it has been in place for 9 months out of the last 12! To the best of my records it was not available only during Feb. - Apr. 2010.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 16 Meg LLU BB
Standard User deleted
(deleted) Sat 09-Oct-10 00:19:04
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Re: Leaving TalkTalk


[re: deleted] [link to this post]
 
In reply to a post by kamelion:
I'm doing nothing of the sort. The offer from BT is just that , an offer. Pretty soon it will be back to the £130 it usually costs. In the meantime wipe your blinkers and stop using the fact that I pointed out your inadequacies and your prevalence towards price over quality to try and make my points less valid. You dug yourself into a hole by choosing Talk Talk as an ISP there is no need to drag others down with you.


boy you really do have a reading disorder

the mistakes you made

1) woweebert does not use talktalk as an ISP he used UKO (UKO and talktalk to different ISP)

2) at no time did woweebert favour price over quality in fact his posts imply the complete opposite

3)he agreed with the guys reasons for leaving talktalk

4) woweebert was saying that BT is just as bad as talktalk and as the customer was wanting flexibility when it comes to ISP, so signing yourself into a long contract is the best way to ensure that. woweebert suggested a 1 month rolling contract

5) the guy did not save 130£ as he was not on a full talktalk line, moving to another provider would not mean having to pay 130£ later either as longs as the line remained a "bt line" even if the line rental was paid to another party

6)"yet again you are lambasting someone for daring to speak out against TT " actually woweebert was in support for the guys reaons for leaving duh

7) as the switch over date is the 20th of this month the custom does have time to move to a different ISP that might be more suitable for the customers requirements. There for the advice could be useful and not even critical let alone done harshly
Standard User Futaura
(committed) Sat 09-Oct-10 11:42:57
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Re: Leaving TalkTalk


[re: XRaySpeX] [link to this post]
 
Whether it the cost for a new line is £30 or £130 is academic as it costs absolutely nothing to return from TT LLU to BT using the return to donor process, assuming you were originally with BT.
Standard User deleted
(deleted) Sat 09-Oct-10 11:43:32
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Re: Leaving TalkTalk


[re: deleted] [link to this post]
 
What a spectacular Crash and Burn and could not of happened to a more deserving member of the spelling police .
Standard User Jack_Hackett
(knowledge is power) Sat 09-Oct-10 11:53:20
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Re: Leaving TalkTalk


[re: deleted] [link to this post]
 
In reply to a post by woweebert:
What a spectacular Crash and Burn and could not of happened to a more deserving member of the spelling police .


He should do his homework before posting. grin

You dug yourself into a hole by choosing Talk Talk as an ISP there is no need to drag others down with you.
Standard User Axolotl
(regular) Mon 11-Oct-10 10:07:09
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Re: Leaving TalkTalk


[re: deleted] [link to this post]
 
Thought it was about time for another update.

I appreciate the many and varied comments about what would be the best choice for me, and whether my reasons for leaving TT are valid or not.

As always, life isn't simply black and white, there are a lot of nuances here that you aren't aware of and my decision to move to BT still seems to me to be the best one.

The paperwork for the BT switch is coming through from BT, all seems in order for the 20th.

Talktalk have e-mailed my e-mail accounts with notice of a reduced e-mail service that means I would have to log in regularly on-line in future to avoid my accounts being suspended. (More hassle as I just use POP3 and SMTP at present). This is nothing to do with me leaving, just evidence of reduced service and more hassle from TT in future if I stayed).

Talktalk have phoned to offer me a wondrous cheap LLU'd service if I stay. NIce man was convinced he was offering me a speed improvement, as his records show I'm on a fixed 2 meg line. Shame I've been on "up to 8 meg" for years now.

Also had the "must be some mistake here, we've been notified you're leaving us" letter from TT. Seems they're falling over themselves to be helpful now. Well it's too late.

Just a couple of points:-

I pay line remtal and BB fee to Taltalk at present, because my exchange isn't yet LLU, so the BB service I get is a re-sold BT IP Stream wholesale product. I have a lot of experience of BT and know pretty much what their products are and what they can do. They suit my internet usage.

Because of the current status of my line and broadband, I don't have to pay any switch or new line fees to BT, offer or no offer.

TT is in process of unbundling my exchange. By the end of October, if I did nothing I would have been fully LLU'd, on TT equipment and therefore liable for a switch fee in future, possibly £130 if I didn't get the "return to donor" free switch. Who knows which way that is going in future?

I suspect I would also be switched to a lower speed by TT's default LLU BB profile and have the hassle of having to request a lower target SNR through TT's hopeless support labyrinth. So TT's "more jam tomorrow" seems to me to be "more hassle tomorrow" if I stayed with them.

I believe I will be able to get intervleaving taken off my line with BT if it doesn't come off automatically with the switch over. I have read elsewhere here on the BT forum that getting interleaving taken off is relatively easy for BT customers. TT have refused to do that because it is too much trouble for them, not because it it is not technically posible on my stats.

If that happens I'll get back to 8 meg synch and 6.5 meg throughput as I had before interleaving was imposed, (currently 7.6 meg sync and 6 meg throughput) plus the possiblity of a little bit more. I know that's possible with the BT product, because I already had it before I had line problems.

I'm paying BT 12 months line rental in advance to get cheaper line rental and I've costed the BT offer over 18 months compared to my current TT costs, and I will definitely save money. With interest rates as they are, I'm happy to spend money up front rather than save it, as the effective return on the capital is better.

The costs with BT compared to TT's latest offer to me of their fully unbundled service on my exchange are comparable, but TT's appalling service to me and their attititude over the years means I'm happier to move back to BT. Their service and attititude has been streets ahead of anything TT have ever said or done so far.

I'll obviously keep tabs on what happens in the marketplace, and if, in future, there appears to be a better option, even before the 18 month contract is up, I can switch again when the benefit outweighs the cost and the hassle. At least I'll have a BT line, not a TT LLU one. All the other services I've seen mentioned as alternatives to TT are predicated on having a BT line before the switch.

Cheers,

Axolotl

Edited by Axolotl (Mon 11-Oct-10 10:17:05)

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